Top 5 Blog Posts Of 2020

2020, am I right?

Whew. It’s been a year for the history books. Between the pandemic, racial injustice, natural disasters, presidential election, and more—we’ve survived a lot in the last 12 months.

And as nonprofit and social enterprise leaders, this year has also been a strain. Many small businesses (and large ones) have closed their doors and many nonprofits have lost significant event revenue and donations.

Despite it all, though, there are some silver linings: GivingTuesday was a smash, people have learned more about their priorities, and masses have supported racial justice as well as small and local businesses. Those are all things to celebrate.

We’ve also learned a few things (I know I have). You can share in that some of that knowledge in the blog posts below. These posts are what Signify readers found most interesting and helpful this year, and I hope you find them valuable, too.

So, as you usher in the holiday season, the most magical time of the year, take this opportunity to educate yourself—and then let’s show 2020 the door!

1) 29 Sensational Nonprofit and Social Enterprise COVID-19 Success StORIES

You don’t have to look far to see the devastating effect that the coronavirus is having on small businesses and nonprofits. It’s very scary out there. But, in the midst of all the bad, there are nonprofits and social enterprises that have found success during COVID-19. They are proof that, no matter your mission, people are still buying and donating.

These scrappy, cause-focused organizations have exercised creativity despite the constraints. They are an example for all of us to follow as we pivot in the short-term in order to be around in the long-term.

The nonprofits and social impact companies highlighted in this post are just a few examples of what your future could look like. Theses mini case studies are meant to serve not as a blueprint, but as a jumping off point. I hope you see yourself in their stories.

Read the full post . . .

2) The Ultimate Guide to Social Impact Websites

Outside of your people, your website is your nonprofit or social enterprise’s greatest marketing asset. It’s also one of the most important tools you have to help you make a bigger social impact. In fact, it’s so important that we’re going to look at it from just about every angle.

From what you should do before you create or update your website, to writing and designing it, to how to promote it after going live, this is your ultimate guide to social impact websites.

It’s time to build and engage a larger audience, increase your sales or donations, and do more good. This is one tool to help you do just that.

Read the full post . . .

3) COVID-19 Resources for Nonprofits and Social Impact Companies

There’s no question about it: Our world has changed. As we grapple with the reality of COVID-19, we are all struggling to keep up—not just as individuals, but as nonprofit leaders and business owners.

Fear and anxiety are high. Supplies feel scarce. Distraction is in overdrive.

And yet, our world needs your work more than ever.

According to the Small Business Administration, 99% of businesses in the United States are small businesses, and this includes nonprofits. Of those, 88% have less than 20 employees. In fact, small businesses employ almost half of the private US workforce.

This means that nonprofits, social enterprises, and social impact companies are vital, not only to our lives, but our culture. So, during this challenging time, how can you succeed when on some days, the odds may feel stacked against you?

Read the full post . . .

4) Racial Justice Resources for Nonprofits and Social Enterprises

As a leader of a nonprofit or social enterprise, some form of justice is already at the heart of your work. You’re fighting for a cause because it’s worthy of your attention and your voice. It’s true, it’s right, it’s just.

So, if you aren’t already involved in the conversation regarding racial justice, now is the time to join in—no matter what issues you’re already working on. Racism is a virus, and each of us is susceptible.

You’ve, of course, seen overt and horrific examples played out on a national stage, but the real work—the hard work—begins in ourselves, our homes, and the places we work.

Even as a cause-focused organization, it’s possible that you may need some assistance in this area. We can all lose perspective when it comes to our own work, and even ourselves.

As an advocate for justice, inequality is your adversary. And it’s time to pick a fight.

Read the full post . . .

5) Why Your Social Impact Mission Isn't Enough

Have you ever read an entire nonprofit or social enterprise website, only to find yourself still wondering what they actually do?

Have you ever had a fantastic conversation with someone about their mission, only to find that their website lacked the same passion?

Have you ever seen an organization use different styles and tones across their social media, website, blog, and even when they speak in person?

If you’ve seen any of these issues in action, you’re witnessing a lack of clarity and consistency in the nonprofit or social enterprise’s brand message or brand voice.

With a strong brand message and brand voice, people will know what you do, why it matters, and how they can be a part of it. Without it, people could be left confused or even apathetic to the incredible work that you’re trying to do.

Read the full post . . .

Looking for more popular topics? Here are some of my readers’ all-time favorites:

12 Unique Launch Ideas You'll Want to Copy

What Do Successful Launches Have in Common? 

What You Need to Convince Potential Sponsors and Partners

10 Tools to Make Your Small Business Look More Professional (Most Are Free!)

5 Reasons Why Giving Back is Good For Business

PSST: Don't forget that you only have a few more days to enter to win a Communications Audit and Strategy Session, valued at $750! Resolve to have a stronger marketing strategy.

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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Top 5 Blog Posts Of 2019

It’s been quite the year for nonprofits, social enterprises, and other social impact organizations! With every passing day, we see more people supporting causes, both personally and professionally. It’s an exciting time!

Likewise, this was a great year here on the blog and for Signify. There were some tremendous guests posts and contributors, and I’m grateful for all of the words of wisdom and shared advice. I learned a lot, and I know you did, too.

So, before we enter the next decade, let’s take a look back at this year’s five most popular posts. From nonprofit event marketing to utilizing influencers to empathy for social impact organizations to Squarespace tips to public speaking tools, there is a wealth of information below to help you succeed.

Wishing you a wonderful holiday season!

1) How to wow your supporters after your event

If your nonprofit has a big fundraising event on the calendar, and it probably does, this is one post you won’t want to miss! Event planning is extremely popular in the nonprofit sphere, but it also takes a lot of effort and time, am I right?

You absolutely want to make the experience top-notch for current and prospective donors. Please do that first. However, there’s a vital piece of event planning that often gets left out: the follow up. It’s not the most exciting thing to talk about, but I can’t stress it enough.

Having a solid follow-up plan is part of what makes an event strategic for your organization, and not just something you do every year.

It’s also what increases your return on investment (ROI), especially considering events may not be as profitable in the long-term as you might think.

You’ve put so much hard work into planning this event, and an excellent follow-up strategy makes it more effective. What you say and how you say it could mean additional donations, recurring donations, and higher attendance at the next event. That’s why this matters.

And it comes to you from my new friend Erin at Funraise, which a super sweet nonprofit fundraising software built by nonprofit people.

Read the full post . . .

2) Why Nonprofits Need Influencers To Grow (And How To Do It Right)

Have you heard the buzzword “influencer” and wondered what the heck it was? Or if it’s a familiar term, have you struggled with how to find one of these elusive creatures to work with your nonprofit organization? Well, never fear—this post is for you.

While influencers have always existed, the Internet Age has given them new meaning, as well as new ways to capitalize on their popularity. (Cue the Wicked soundtrack!) Social media brought with it a whole host of new job possibilities. I mean, 15 years ago, we all would’ve laughed someone out of the room who said people would pay to watch another person play video games. But, here we are…

So, if getting an influencer to spread the word about your cause is on your To Do List, Kayleigh Alexandra of Micro Startups is going to break it down for you. I’ve seen social impact organizations have great success with this tactic, so I’d encourage you to give it a try and see what happens!

Read the full post . . .

3) How to Use Empathy to Make a Social Impact

For a lot of us, when we think of selling, the word “empathy” doesn’t come to mind. In fact, for many in the cause-focused space, particularly nonprofits, selling (just like marketing) is a bit of a bad word. However, it shouldn’t be.

If you have something that someone else needs or wants, isn’t that a good thing? That’s where it all begins.

One of my spring interns, Rima Patel, will tell you how empathy intersects with the sales process, particularly the selling of products. I think this will not only be insightful, but good news for many of you.

You’re already leading a nonprofit, social enterprise, or other for-profit doing good, which means that empathy is at the core of what you do. This info takes it one step further, allowing you to see how empathy can be the glue that holds your triple bottom line together.

Read the full post . . .

4) Squarespace: The Pros and Cons

This post comes from my friend, Madison Beaulieu, who is a graphic designer and half of the dynamic duo, Mad + Dusty. She and her hubby created not only my logo and branding, but my website as well.

Madison and Dusty only design in Squarespace, and because I wanted to work with them, I went with SS as well. It’s been a great decision, and if re-branding or launching a new website is on your list, I’d urge you to take a look at this platform.

And to get you started on your research, I’ve asked Madison to review the pros and cons of Squarespace. No website platform is perfect, but there are a lot of features she and I both love about SS, and maybe you will, too.

Read the full post . . .

5) Want To Do More Speaking? This Is A Must.

Even with all the newfangled technology at our disposal, public speaking is still one of the best ways to get the word out about your cause. It’s an oldie, but a goodie. Plus, with the aid of technology, you now have more options than ever to speak publicly. It could be on a stage, radio, television, podcast, or video interview.

I repeatedly hear from clients and friends how their donations and sales were boosted after a speaking gig. That reason alone makes it a high priority for a lot of social impact organizations. And, if that’s the case for you, I’d like to give you one tip for making every speaking opportunity easier for both you and your host.

Read the full post . . .

Looking for more popular topics? Here are some of my readers’ all-time favorites:

12 Unique Launch Ideas You'll Want to Copy

What Do Successful Launches Have in Common? 

What You Need to Convince Potential Sponsors and Partners

10 Tools to Make Your Small Business Look More Professional (Most Are Free!)

5 Reasons Why Giving Back is Good For Business

PSST: Don't forget that you only have a few more days to enter to win a Communications Audit and Strategy Session, valued at $750! Resolve to have a stronger marketing strategy.

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PIN THIS POST FOR LATER:

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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How to Wow Supporters After Your Event

If your nonprofit has a big fundraising event on the calendar, and it probably does, this is one post you won’t want to miss! Event planning is extremely popular in the nonprofit sphere, but it also takes a lot of effort and time, am I right?

You absolutely want to make the experience top-notch for current and prospective donors. Please do that first. However, there’s a vital piece of event planning that often gets left out: the follow up. It’s not the most exciting thing to talk about, but I can’t stress it enough.

Having a solid follow-up plan is part of what makes an event strategic for your organization, and not just something you do every year.

It’s also what increases your return on investment (ROI), especially considering events may not be as profitable in the long-term as you might think.

You’ve put so much hard work into planning this event, and an excellent follow-up strategy makes it more effective. What you say and how you say it could mean additional donations, recurring donations, and higher attendance at the next event. That’s why today’s post matters.

And it comes to you from my new friend Erin at Funraise, which a super sweet nonprofit fundraising software built by nonprofit people. (I’ve taken the backstage tour, and it’s pretty awesome!) Okay, back to today’s post. I think you’re going to like it!

Congrats, Fundraiser, the big event day is behind you! Hopefully, you’re propping up your feet and giving yourself a pat on the back for a ginormous job well done. Fundraising events are no small feat, and it can feel awesome when that behemoth is behind you. After you’ve taken some well deserved R&R, it’s time for the next phase of the event. No, we don’t mean cleaning up/organizing the event supplies that've taken over your office. It’s time for event follow up that'll wow supporters and attendees.

Attending an event should be an excellent experience for supporters, and extending that warm, fuzzy feeling beyond the event is an exciting bonus for them. It’s a chance for you to build BFF-status relationships with donors.

Follow up is critical: not only does it give you an opportunity to extend a heartfelt thanks, but it also opens the door for you to establish your nonprofit as an organization that genuinely cares about relationships. And that’s something you can take to the bank.

Follow up strategies for 1 to 7 days after the event

The first phase of event follow up is what happens immediately afterward. Typically this is a thank you for attending and donating (because they donated... right?). If your organization wants to build relationships beyond the event, this is a must.

Here are some ways to say thank you that'll make a lasting impression.

Pick up the phone and say thank you

Calling attendees is an easy thing to do the day after the event that leaves a big impression on donors. If you had a lot of attendees and donors, prioritize your call list by first following up with donors who made the most substantial gifts or strategize by calling first-time donors. If you need help getting through the list, ask a board member to come in for an hour to make some calls.

Send a day-after email to everyone who attended

Use this email to share how much money the event raised and what the funds will be earmarked for. This touchpoint allows you to show attendees the next steps for engagement, such as signing up for your email list or following your organization on social media. Schedule the email in advance so you can relax a tiny bit post-event.

Record personal thank you videos

Did you know there are video services that can help you make a custom thank you video for each attendee and supporter? Services like BombBomb make it possible, and it’s a delightful surprise in someone’s inbox. Short, personalized videos are an unexpectedly wonderful alternative to mass emails if you’re looking for something a little more personal.

Mail a handwritten thank you note

How awesome is it to get a card in the mail these days? Much more awesome than getting endless flyers from the local pizza joint. Make your supporters’ day by sending them handwritten thank you notes after the event. You could even create a custom postcard that includes a powerful image or two from the event, so they have a memento.

Bonus: This is a great engagement opportunity for your board members. Ask them to come by the office and write 10 cards each. You’ll be done in no time.

Jump on the text train

Using the same service that you send text messages with, send out a quick "TY for the amazing night! We hit our fundraising goal!" text. You can point supporters to your website to check out groovy event photos or tease them with the exact amount that was raised. (Sneaky tactic—if you didn't hit your goal, they may send a post-event donation.)

Tip: It can be helpful to block off time in your calendar in advance for event follow up. Also, if you anticipate having a lot of follow up to do, schedule emails, order mailers, or set up text messages before the event. Organize some volunteer or board members ahead of time to lend a hand.

Keeping in touch and building relationships

Follow up with supporters doesn’t end after the initial post-event thank you. You’re now on the path to creating life-long relationships with them, so it’s essential to have a game plan. Here's how you can keep in touch with supporters to build relationships that outlast the event.

Send a survey

It’s super valuable to know what supporters thought of your event. Feedback from people who were there means you'll be able to plan a solidly successful event year after year. Asking for feedback also signals to supporters that you value their opinions and feedback, which in turn builds trust. Put together a short survey that you can send them in the weeks after the event, or as you prepare for next year's big event.

Share impact stories

We heart storytelling. Sharing stories that make your donors’ hearts flutter is a great way to build transparency and show donors the impact of their giving. If you fundraised for a specific initiative or program at your event, find a story related to that.

Ask your supporters to share their giving stories

The social proof of giving stories is solid gold. In your follow up with supporters, connecting your supporters with the results of their giving and having them share is something you can do to engage them and recognize their support.

Add a personal note on future snail mailings

You might send event attendees snail mail down the road: an annual report, a newsletter, or even a direct mail piece. Personalize it by adding a short handwritten note, making the mailer feel less like a mass blast, and more like recognition of the relationship you have with attendees.

Create a video

Video is an awesome way to connect with supporters and attendees. You could create a special year-end video to talk about your organization’s impact and tie in the role your event played in it. These days, video doesn’t have to have a slick production value to be impactful so pull out your smartphone and hit record.

As you prepare for your event, you probably have pre-event communications and marketing planned. Consider expanding this plan to include post-event follow up for at least three months following the event so you can organize your follow up strategy ahead of time.

Events are an excellent way for your organization to build community, grow awareness, and gain support. Capitalize on the momentum from your event with follow up that shows supporters that you're more than just a one-note organization. Your nonprofit values relationships and you’re in it for the long haul.

If you’re serious about becoming an event follow-up master, check out Funraise’s Events & Ticketing solution where nonprofits can easily set up follow-up email automations via seamless integrations with MailChimp, Constant Contact, and other email marketing platforms. Also manage everything from event registration and ticketing to collecting donations, all in your donor CRM. No more letting prime relationship-building opportunities slip through your fingers!

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Erin Booker is Head of Content at Funraise. Funraise provides innovative and friendly fundraising technology built on a foundation of nonprofit experience. We've found a way to raise the funds and the fun.

Visit www.funraise.org and follow us on Facebook, Twitter, Instagram, and LinkedIn!

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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Note: I’m an affiliate for Funraise, which means I may get a small commission from sales purchased through this site. But I only recommend products and services I think are valuable!

Top 5 Blog Posts Of 2018

Wow, I feel like I have a little whiplash from 2018. It feels like I’m just getting started, and yet, here it is December again!

My year was full of twists and turns, highs and lows, bumps and bruises, tears of laughter and tears of joy—much like I’m sure your year was. On one hand, I checked multiple locations off of my travel bucket list, including England, Ireland, and Scotland, as well as a cross-country Amtrak trip. I was also a guest on multiple podcasts and featured in several interviews. And I worked with some amazing new clients, along with some old friends.

On the other hand, while I launched two digital products, I was hoping for at least three. I also didn’t meet a few big numbers I set for myself, including the coveted income goal. And my health didn’t improve as much as I hoped it would.

So, my 2018 was a bit of a mixed bag. I’m trying to hang onto the good stuff and learn from the less-than-good stuff. Both of those things will help propel me in 2019.

But before we get there, I wanted to circle back to my five most popular blog posts of 2018. Since I publish a weekly blog post and you’ve got a lot on your plate, it stands to reason that you might have missed one or two along the way.

No worries! I’ll share what others found to be the most helpful in the hopes that it’ll help you succeed as well. Looking forward to a wonderful New Year with you!

1. The Key to Your Success May Be Staring You in the Face (Literally)

Not only are you a human with a life and responsibilities, but you are also at a cause-focused organization, either for- or non-profit. So, whether your work deals with extremely sensitive and dark subjects like human trafficking or not, you still feel the pressure to succeed because there’s a social problem you’re trying to solve. There is a different kind of gravity to your work that few understand.

This can certainly wear on you over time, and without checks and balances, can lead to burnout. And burnout would be a terrible situation not only for you, but for your cause. The world needs your work!

So, what’s the answer to combating the fatigue and burnout? Community.

Read the full post . . .

2. 4 Insider Reasons Interns are Motivated to Help You

I made a couple of big, small business decisions in 2018, and one of those was to hire interns. I'd know for a long time that I eventually wanted to bring in some spry, young talent, but a couple of things were holding me back.

First, I didn't feel "successful" enough to bring anyone else into the mix. I still don't know what "successful" enough meant/means to me, but I finally decided it was time to put that thought to bed. I had valuable lessons to teach someone, and it was time to start imparting.

Second, I knew it would take some legitimate time and effort to get things in place and delegate. Most of us feel like we move at the speed of light, and slowing down isn't an option. But, again, I needed to take a step back. The reality is that I needed extra help, and there were people available to assist. And once I got things up and running, the hard part was over. So, in the end, I got over myself and found two, fantastic interns. 

Read the full post . . .

3. How to Share the Love with Your Amazing Volunteers

I love volunteers.

I’ve always worked in nonprofits, and I've always relied heavily on volunteers to make things happen. Along the way, I have also learned a few things. Yes, people need to be needed. But, the warm and fuzzy feelings that first draw them to you will not always keep them around. As volunteers serve with you, or for you, they will eventually need more. And I’ve found that it is so important to continue to show them the love.

So, here's a list of the top five ways you can continue to love on your volunteers.

Read the full post . . .

4. How to Make Your Next Event More Successful

I don't know about you, but I love events. I love attending them, of course, but also working on them behind-the-scenes. When I was an event marketing director, I was able to help create a dynamic experience for almost 8,000 people. And with my nonprofit and social enterprise freelance clients, it's still a blast to see an event go from concept to completion, resulting in smiling faces, sales earned, and money raised.

A couple of years ago, I had the privilege of working with one of my favorite local organizations, Atlanta Dream Center, on their annual benefit dinner. I had been volunteering with them for three years at that point, and they were Signify's first, official client, so they'll always have a soft spot in my heart. Understandably, I was thrilled to be working with them on a professional level now, too.

At the end of the evening, we had quite a surprise—we had not only met the fundraising goal, but we had quadrupled the previous year's total! High fives all around!

However, I don't think it was an accident. After working on so many events over the years, both large and small, I believe there is a key factor we implemented during the event planning process that changed everything.

Read the full post . . .

5. What (and Why) You Should Be Emailing Your List

Everyone wants to talk social media all the time, but it's not the most important thing when it comes to engaging with your current donors and customers. That's right I said it—social media is NOT the most important thing. Breathe that in, people.

Don't get me wrong, social media is an important (and unavoidable) part of marketing, especially when it comes to finding new prospects, but it isn't the top priority for those currently in your circle of trust. I'd rather you stop focusing on social media, and start focusing on your email list. 

I've had many, many conversations with friends and clients about this topic. I get some slow head-nodding, blank eyes, puzzled looks, and then a question or two usually follows. Something along the lines of, "Why is email marketing so important?" or "Ok, but what should I send to my email list?" I usually also hear that people do send emails to their fans and supporters, but it's been a few...months.

Sending emails just sorta happens when they get around to it. Maybe they'd planned to send out an email blast, but there was yet another fire to put out. Or, they'll email again when they have something "important" to say. 

Any of this sound familiar?

I'm here today to tell you what and why you should be emailing your list. Because it's vital to the health of your organization. Yep, it's that big of a deal.

Read the full post . . .

Looking for more popular options? Here are some of my readers’ all-time favorites:

12 Unique Launch Ideas You'll Want to Copy

What You Need to Convince Potential Sponsors and Partners

A Comparison of 13 Popular Social Media Scheduling Tools

5 Must-See TED Talks for Nonprofit Leaders

10 Tools to Make Your Small Business Look More Professional (Most Are Free!)

PSST: Don't forget that you only have a few more days to enter to win a Communications Strategy Session, valued at $500! Details here. Resolve to make your marketing better in 2019.

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I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.

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