Wordpress: The Pros and Cons

Last week on the blog, my friend Madison tackled all things Squarespace. As you already know, I’m a fan! But, I also realize that Squarespace doesn’t fit the needs of every nonprofit or social enterprise. So, to present you with another popular option, my friend Alison is here today to give you the pros and cons of WordPress.

Alison Chandler is another immensely talented graphic designer and website builder, and WordPress is her fav. In fact, it’s the only platform she designs in. And, I have to admit, she makes quite the case! So, if you need to review WordPress basics, or are on the hunt for the perfect space to show off your cause, take a gander.

(By the way, you can watch us chat about this post and more on Facebook Live.)

I’m a very meticulous person who makes careful, calculated decisions (even when it comes to what to make for dinner). So, for a big decision like choosing the best website platform, I took my time. After much consideration—and some good and bad dinner choices—I chose WordPress.

In fact, I love WordPress so much that I changed my whole career to work with WordPress websites. But is it ideal for everyone? Maybe not. Today I’m going to talk about the pros and cons of using WordPress so you can figure out if it’s right for your needs. As for dinner, one of my easy-to-make favorites is Garlicky Grilled Tilapia with Couscous.

A few fun facts about Wordpress:

• WordPress started in 2003 as a simple blogging platform, and has evolved into a website-building platform, which essentially means you can use it to create any kind of site.

• It is an open source, 100% free project created by hundreds of dedicated volunteers that continually improve the code.

• WordPress powers almost 30% of the entire web, from free styling hobby blogs to some of the biggest corporations.

• From bigger names like TED, AMC, and Lollapalooza to local brands like Atlanta’s very own Refugee Coffee Company and the Atlanta Tech Village, there are about 75 million WordPress websites.

• Because it’s open source, WordPress has one of the most awesome and supportive communities anywhere.

PROS

Ready to illuminate your cause? WordPress is brilliant because:

• Updating content is easy. Whether you want to add new blog posts, incorporate a new donor button, update testimonials, or add new products and services, WordPress has a very user-friendly content management system which enables you to log in, update, and publish.

• The opportunities are endless. You can create any kind of website with WordPress. Whether you’re creating your first site, an online store, or a landing page for a new social impact organization, it’s super-flexible and integrates with so many add-ons.

• There are themes galore. WordPress.org has more than 3,000 themes available. Additionally, there are thousands more available independently. So, the theme that suits your needs may very well be available . . . it’s just important to choose carefully.

• It can grow with you. WordPress is extremely customizable and can grow with you as your organization grows, especially if you’ve created a custom website.

CONS

WordPress may not be the best platform for you because:

• Themes galore can be limiting and overwhelming. While I’ve included the wide selection of themes as a pro, it can also be a con. The right theme might exist, but it might be difficult and time-consuming to find. And if you’re someone who gets overwhelmed by too many choices (Does the cereal aisle make you want to run and hide?), the array of WordPress themes may be a major con. Fortunately, with WordPress, you have the freedom to create a completely custom website, which can eliminate this issue.

• Maintenance and updates can require some tech-savviness. To keep your site updated, backed up, and protected from viruses, you’ll need to ensure you stay current and updated to the latest version of WordPress. Honestly, this isn’t unique to WordPress because there is ongoing maintenance associated with any website platform.

Tips to Maximize the Pros and Minimize the Cons

If the cons I mentioned don’t scare you, here are a few tips to really leverage the pros of WordPress: 

• Put strategy first. The most important way to maximize all of the benefits of WordPress is to start with a plan—know what you need before you dive in. Begin by establishing the goals for your website and prioritizing the content. Think about what your users are looking for and what kind of user experience they will expect on your site. Determine what features you need. The most beautiful, easiest-to-update site will do you no good if it isn’t serving the needs of your audience and your organization’s bottom line.

• If you use a theme, choose wisely. While there are a plethora of themes to choose from, an out-of-the-box theme may limit you, so do your homework. See how often your prospective theme is updated. These updates are important for continued security and functionality. Investigate how customizable the theme is. If you’re not careful, your site will end up looking exactly like the other thousand sites using the same theme. Once you have chosen a theme, I recommend sticking closely to it—things can get tricky when you start customizing an existing theme—especially when it hasn’t been created using best practices.

• For the most flexibility, opt to build your site from the ground up. Want a website that is totally customized to fit your needs, developed using best practices, and flexible enough to grow with your evolving small business? Hire an expert to build exactly what you need—and you’ll have total freedom and flexibility.

• If you’re not tech-savvy, hire someone to maintain your site. You can absolutely update the content of your website yourself, but when it comes to the back-end (the stuff you can’t see), it may be best to hire someone. Many web designers, myself included, have packages so you don’t have to worry about web maintenance.  

• Get involved in the community! The number one thing I love about WordPress is the fun, gracious, and inviting community. When I started using WordPress, I learned through attending meetups, WordCamps, and from people I met along the way. I love to give back by speaking about design at the Atlanta WordCamp. If you start a WordPress website and run into a problem, there are always loads of people willing and able to help. Want to see an example of this awesome community in action? Check out 48 in 48. This amazing initiative mobilizes marketing professionals to build 48 websites for 48 nonprofits in 48 hours. Here’s the site of one local nonprofit that benefitted from this initiative: Fourth Ward Alliance.

Remember, the pros of WordPress can be maximized by having strategy, carefully choosing your theme (or going custom!), keeping the site well-maintained, and getting involved with the community. Your organization may very well be able to handle all of this and build a website on your own.

If not, and you choose to engage outside help, here’s a tip: ensure your chosen designer’s website is well-designed. Like Kristi said in this blog post, Want to Grow Your Business? You Need Help, “before reaching out to an expert, spend time on their website and consider how it resonates with you. If it makes a great first impression, is engaging, and leads you to a clear call to action, you know they can do that for you. “

Choose someone who puts strategy FIRST.

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Alison Chandler is dedicated to helping mission-driven entrepreneurs attract higher-level clients, make more money, and increase their impact with better brands and websites.

Alison has over 15 years of experience designing for businesses ranging from Fortune 500 corporations, to social entrepreneurs, and everyone in between. She uses that experience, and her MFA from Savannah College of Art and Design, to help business owners create memorable brands and effective websites to help them succeed. 

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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Squarespace: The Pros and Cons

Today’s post comes from my friend, Madison Beaulieu, who is a graphic designer and half of the dynamic duo, Mad + Dusty. She and her hubby created not only my logo and branding, but my website as well.

Madison and Dusty only design in Squarespace, and because I wanted to work with them, I went with SS as well. It’s been a great decision, and if re-branding or launching a new website is on your list for 2019, I’d urge you to take a look at this platform as well.

And to get you started on your research, I’ve asked Madison to review the pros and cons of Squarespace. No website platform is perfect, but there are a lot of features she and I both love about SS, and maybe you will, too. Let us know if you have any questions!

(By the way, you can catch Madison and I talking about this post and more on Facebook Live.)

I first discovered Squarespace while working at a marketing agency. We were investigating more, low cost ways to design websites for nonprofits and causes. Before Squarespace, we’d been using a Wordpress template, but found out that we loved the flexibility and freedom Squarespace allows you to have in the design while still creating quickly.

I then started my own site at home to experiment with it, and fell in love further. It was pretty intuitive to learn, and there are tons of tutorials and helpful articles available online as well.

The first site I designed for a client was for Paint Love, and they have been updating it as needed ever since. It’s been great to see the site evolve and change to fit their needs. Another good, nonprofit example would be Miles4Major because it’s such a beautiful, simple site. And if I remember correctly, that one came together in less than a month!

Squarespace Pros

Effective, Beautiful Sites Fast

If you need a great-looking website fast, Squarespace is the right place to start. It’s is the best “drag and drop” website builder around, and they can be created relatively quickly, especially when working with a designer. And all templates are mobile-ready, meaning they can be viewed just as well on small screens like smartphones and tablets. No pinch and zoom necessary! These features also generally make them less expensive than your typical Wordpress site, which is often made by a designer/developer duo.

Customer Support

One of the reasons I initially fell in love with Squarespace, and stayed for good, is their customer service. I’ve solved many technical issues with their team on chat. Wait times are not too bad, and they are always helpful and kind. I feel so much better designing sites for clients knowing there is an added level of help available after I’ve finished.

Easy Edits and Extensive Resource Library

Another reason I stuck with Squarespace is that it’s fairly easy to edit when the initial frame is built out. Most of my clients are startups, and they rest a bit easier knowing that they have the keys to their web city. They can often make any changes needed on their own without my help. And, when needed, there’s also an extensive resource library with a how-to on just about everything.

Integrations

Squarespace has so many integrations, such as Mailchimp, Acuity Scheduling, SoundCloud, and OpenTable, to name a few. You can even set up your Gmail through Squarespace. Because these are true, approved integrations, everything looks seamless and beautiful. Having all of your tools talk to each other is a #blessing.

Pricing

Squarespace pricing is about what you can expect for a website these days. But here’s a quick rundown on pricing so that we’re on the same page: When you pay for a site, you’re typically paying for hosting and a domain. Squarespace’s pricing is for hosting—basically renting space in servers around the world so that your site will be able to arrive in web browsers everywhere. Domains are like a forwarding address, directing any requests to the right rented space.

Yes, there are “free” hosting options, but honestly the “free” options are doing you more harm than good. At this point, we’ve probably all been to a Wix site and seen the banner announcing, “This site was designed on Wix!” front and center. Or a Wordpress site with clickbait links and ads hiding out. No! Please resist! Get out of there, friend. I promise it’s worth the investment.

If you want to be taken seriously, and especially if you’re trying to sell something or collect donations, you need a professional-looking website—and, yes, that costs a few bucks.

Squarespace Cons

Not Enough Options

In Squarespace, you are limited by templates, yet have an overwhelming amount of options. You do have to design within the template, and this means that initial template choice is a MAJOR part of the web design process. I spend a lot of time working with clients on what functions they need from a site before even talking about what it will look like. Form has to follow function with Squarespace.

Too Many Options

Hopping into Squarespace for the first time can feel like diving into an Olympic-sized pool. Or maybe the ocean. There are a lot of choices to be made once you get in there. If you go in without a plan, you can get lost in options, a whirlpool of minutia. Again, form has to follow function.

Photo-Based Design

Photo-based design should be totally great, right?! Well, if you have the photography to back it up, then yes, it’s a huge perk. But many brands struggle with photography. It’s a little tougher, but not impossible to create a pleasant text-based site. Fortunately, though, Squarespace has recently added a few, text-focused templates as well as an Unsplash integration to make finding free stock photography easier.

Requires (A Little) Training and Web Proficiency

You really do need to watch some videos or do some reading to get the most out of the platform. Every one of my website projects ends with a training session for that very reason.

Once you understand the building blocks of the site, it is pretty easy to navigate, but I’ll admit there can be a learning curve. The best place to go to learn is their Getting Started Guide. Then look into page types, followed by design. And one of my favorite resources is the template comparison chart from Using My Head. I’ve used chart that countless times to nail down the right template for my clients.

Glitches

Squarespace has only improved over the years, but it’s still a web-based editor and has some web-based hiccups. I’ve designed a few pages only to click save and realize that not going to happen. So, save often. And in case you didn’t catch that—save often.

I’ve also noticed that when uploading multiple photos or doing a lot of work in galleries, the upload time can be quite long. Squarespace processes each photo you upload to save space and help with site load time, but that can take a bit more time on the editing side.

To wrap up, if you don’t have a massive amount of content, and are looking for a lower-cost and beautiful way to get your cause on the web, Squarespace all the way! But if you’ll need to have archives of information on your site or will need special functionality, then WordPress might be a better option for you. The best way to know for sure would be to talk with a designer!

Most of us design folk take free introductory meetings. We also want to find out if we’d be a good fit, and you’d get to learn some new stuff—and maybe even get some free advice! Why not take advantage of that? You’ll walk away having learned something, and possibly also gain a great partner moving forward.

KP note: And if you’d like another Squarespace review, check out this podcast episode from Femtrepreneur. They also have a free Squarespace course, or you can catch one the Squarespace webinars as well.

Next week we’ll learn the pros and cons of Wordpress, so stay tuned!

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Mad & Dusty is a creative team for nonprofits and purpose-driven brands. Starting in 2015, Madison and Dusty Beaulieu have worked with over 40 purpose driven organizations to tell important stories through art and design.

Find them online at www.madanddusty.com.

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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How to Build a Team of Dedicated Volunteers

Volunteers are an essential part of any cause-focused organization. They’re often the extra hands and feet that nonprofits and social enterprises need to make their mission succeed, especially in the early stages.

But building a team of dedicated volunteers isn’t easy. It takes a lot of hard work and a steady flow of communication to ensure that you’re getting what you need, while giving what they need in return.

This week’s post comes to us from Faitth Brooks, who manages social media for one of my clients, Be the Bridge, as well as serves as the Director of Women’s Empowerment for Legacy Collective. Both organizations have not only relied on volunteers to make their work happen, but entrusted volunteers with being ambassadors for their brand with great success.

Faitth knows a lot about organizing, engaging, and empowering volunteers, and I hope her wisdom will help you build your team as well.

In the nonprofit world there are numerous tasks that often cause employees to wear several “hats.” And if you’ve worked in the nonprofit sector, you know all about the hustle to save money and raise money in order to fulfill the mission and vision of your organization.

I've worked for nonprofits most of my career and I've learned that volunteers are invaluable to any organization. They give of their time and energy to work alongside staff members and help make everyone's job easier. It’s also common for nonprofits not to have the funds to hire a robust staff, especially small ones, so volunteers help fill in the gaps.

Many of you may be thinking, “Faitth, that’s nice, but how do I build a dedicated team of volunteers for my organization?” Well, I’m glad you asked because I’m going to tell you all about how I’ve done it over the years.

In order to maximize your time and energy, it’s essential that you build a committed team of volunteers. There are three important steps I’ve implemented in organizing volunteer teams, and I am going to share them with you today.

Step 1: Share The Vision

First, know the vision for your organization and articulate it to your volunteers. It’s important that the volunteers begin to embody the organizational culture and values in the same way the staff does. Your volunteers should be able to share the mission and vision of the organization to anyone who asks.

Hosting a training for the volunteers is essential, as well as developing a volunteer manual that states the mission and vision, expectations, and assigned tasks. The volunteer manual offers people a clear road map for how they will be utilized by your organization. When volunteers do not have direction, it’s easy to chart their own path away from the mission and vision of your organization.

Once training is complete, volunteers should shadow a staff member. It is important for the staff to model how to serve clients, respond to correspondence, and answer the phones. If your staff works remotely, the volunteer can be cc’d on correspondence, shadow you during video conference calls, and join collaborative projects to watch how the team operates together.

Step 2: Assign Specific Tasks

Second, assign your volunteers specific tasks. Have a list of the particular areas you need help with and instructions on how to accomplish those tasks. Volunteers need direction and they need to feel like they are making a valuable contribution to your organization. It's important to know what your volunteers have experience in so you can assign them to areas where they will thrive. You want your volunteers to feel empowered and excited to work with your organization!

Avoid making something up for them to do simply because you do not want to lose their help. If nothing is immediately available that is suited for them, honor their time and let them know that you will reach out again when you need help with another project.

Step 3: Communicate Regularly

Third, maintain open lines of communication and remain available to answer questions. Your availability as a leader will develop trust between you and the volunteer.

Also, establish regular meetings with your volunteers. They want to stay in the loop and feel included. Make sure you ask about their experience volunteering for your organization and what you could do better. Feedback from your volunteers is priceless because they have nothing to lose, and are more likely to tell you the truth about their experience working with your organization. This can go a long way in building and scaling your organization in the future.

Now, it's your turn to go and build a team of volunteers! Write your vision, create the manual, mobilize the people.

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Faitth Brooks is the Director of Women’s Empowerment for Legacy Collective. She engages in community organizing and activism. Her passion makes her a relentless spokesperson for racial reconciliation.

Faitth is also a social media strategist for Be The Bridge, and a blogger who writes at Faitthbrooks.com. You can find her on Instagram, Facebook, and Twitter @FaitthB.

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I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.

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Your 4-Step Facebook Advertising Checklist

Social media remains a great way to get eyes on your cause, but because of those ever-changing algorithms, it’s also become much more difficult to get people to actually see your posts. So, what’s the next step? Social media advertising.

You’re interested in getting started with something like Facebook ads, but it’s also darn confusing. It seems overwhelming to take the first step, and how do you even know what the first step is?

Today’s post is going to help answer that pesky question and more. Dana Bakich is the Founder and CEO of Positive Equation, a purpose-driven social media consultancy, and she’s a wiz when it comes to social media advertising. So, I asked her to share what steps you need to know as you get started with your Facebook ad strategy, and she’s broken it down to four steps.

Don’t let the daunting Facebook Ads Manager push you away from social advertising. Here are four, simple steps to set you up for success.

It’s no secret that your social media News Feed is in high demand. It’s more difficult than ever to have your posts seen, let alone engaged with. Within the past year, you’ve heard news of Facebook’s News Feed algorithm changing—a few times. The content coming from companies and brand pages is no longer the priority content on our feeds. Facebook’s goal is to connect people with messages they’ll authentically care about.

Due to the News Feed changes, there’s been a rush to figure out social advertising. You might be thinking that if people don’t see your message, you’ll just add some $$ to make it so, right? However, from boosting posts to creating a full social campaign, there are four things to consider before you spend a penny.

1. Listen to Facebook’s algorithm change. Does your campaign creative (images/video) speak to your target audience?

2. Have you created custom target audiences that contain people who are most likely to engage with your content and be moved to take action?

3. Can you measure success? Do you have tracking pixels in place to evaluate whether your campaign was a success or not?

4. What’s your goal for this ad? What type of ad needs to be created based on that goal—a boosted post or ad campaign created within ads manager?

CAMPAIGN CREATIVE

Let’s rewind to the note about Facebook’s new algorithm. How does it actually work? Well, Facebook uses a tool called, “Ranking,” and it’s broken down into four steps:

1.  Inventory of stories – what content is available from your friends and pages you follow

2. Signals – information available about the stories/content, such as how popular they are, what type of device you’re using, and your internet connection

3. Predictions – how likely you are to engage with that post

4. Relevancy Score – Each piece of content receives a relevancy score of how interested Facebook thinks you would be in that post/story.

Understanding how they rank content is helpful when you’re developing your campaign creative. Do your photos, videos, or articles align with what your audience is most likely interested in? How can you shape your organization’s content in a way to receive a high relevancy score? Think about it from the viewer or reader’s perspective, not just the perspective of your nonprofit or social enterprise.

Is your content social ready? Meaning, is up to the specs of the platform and ready to go? Video is hot right now, but the video length and size depends on the platform you’re posting to. For example, make sure to follow Facebook’s guidelines to maximize engagement. Also, 85 percent of videos on Facebook are watched without sound, so always include captions with videos that have audio. I recommend a company called Rev. They only charge $1/minute to create captions for your videos.

CREATE CUSTOM AUDIENCES

This is one of the most important aspects of a social advertising campaign.

WHO do you want to reach, and WHAT do you want them to do?

The WHO:

Within Facebook Ads Manager there’s a section called “Audiences.” This section allows you to upload csv files of your email newsletter contact list and retarget them through social media, create lookalike audiences to your current pages, and build a brand-new audience to reach a different market with demographics, interests, location, etc.

The WHAT:

The other component is understanding WHAT you’re asking for. Do you want to raise awareness of your cause? Maybe a video campaign makes the most sense to generate a large reach. Do you want to encourage your audience to purchase tickets to an event or make a donation? A conversion campaign might be a better fit to track the exact outcome.

NOTE: Think about the first time you’ve come across a new brand. You probably needed to see it a few times and engage on social media before making any financial commitment. If you’re running any kind of “ask” campaign, make sure you’re publishing educational, informative, or entertaining content first to increase your chances of success.

TRACKING PIXELS

One word: necessary. What you’re thinking: confusing. Don’t be!

Pixels enable you to understand the impact of your social advertising campaigns. Whether your goal is to increase website views, email signups or donations, adding pixels to your website is the only way to see how your ads are performing.

Here’s a step-by-step process of how to add pixels to your website from Facebook. (You don’t need a developer, but they help!) If Twitter is more your thing, they have them as well!

It’s helpful to install the Facebook Pixel Helper chrome extension. This will allow you to see if your pixel is active and working on the web pages you’ve applied it to. It usually recognizes the pixel within a few minutes.

Additionally, with any Facebook ad, the company recommends running the ad for a minimum of four days to allow the Facebook algorithm to work properly.  

Can you think back to a time when you’ve been scrolling through your feed and said, “That’s SO me.” Or, “I MUST share this—right now.” That’s the impact you want to create with your content.

BOOSTED POST vs AD CAMPAIGN

When you’re considering which type of ad to run, think about your goal. Boosted posts are usually created right within your Facebook Page News Feed post. They have limited options and audience selections to choose from. If you’re simply looking to amplify that piece of content for a short period of time, boosting is the way to go.

However, an ad campaign provides a much richer and controlled experience to get specific on your audiences, upload new ad content, and run longer campaigns. You can usually get much better results with ad campaigns, so don’t let any intimidation hold you back.

YOUR FORMULA FOR SOCIAL ADVERTISING SUCCESS

Use content that’s meant for social use + Tell a compelling story to a key audience(s) + Use tracking tools = A very Positive Equation.

To dive further into the latest social media tools, tactics, and executing a social ad campaign for nonprofits, check out my online course, The Ultimate Social Media Toolkit for Nonprofits.

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Dana Bakich is the Founder and CEO of Positive Equation, a purpose-driven social media consultancy. She’s launching her first online video course to help nonprofits with the latest and greatest that social media has to offer. She’s also a Digital Producer for Season 2 of American Idol! Dana is based in LA, but you can most likely find her 30,000 feet in the air traveling somewhere.

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I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.

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