Personal Development

The Most Difficult Business Decision I Made in 2020

2020. What can I say?

My word for the year was TRUST, and good gracious, that was certainly put to the test.

There has been so much fear, anxiety, heartbreak, and unknown over the past 12 months, and though we are more well-informed today and a vaccine has arrived, we still don’t know what the long-term ramifications will be.

At times it feels like a constant free fall, doesn’t it?

Yet, we each also found some bright spots. There were signs of hope all around us—if we dared to look for them.

People working together.
Kindness being shown.
Justice taking hold.
Smiles behind the masks.

But I have to admit, I found myself struggling on a lot of days. From forced isolation to losing clients to my own chronic health issues to, you know, general pandemic junk like wiping down my groceries for months, I went through a lot of dilemmas last year.

However, there was one decision in particular that changed the course of my business and life.

The Most Difficult Business Decision I Made in 2020

Let me take you through a general timeline of 2020 from my perspective.

January

Remember when we all started 2020 with hope and fresh eyes? So many business plans and capital campaigns were built around the start of this new decade.

Themes were created.
Events were planned.
Anticipation was all around us.

I was right there with you. I had made progress in my business and health the previous year, but 2020 was going to be my best year yet! In fact, that sentiment is what I kept writing over and over in my planner: 2020 is my year!

And then . . .

March

It’s like our calendar re-started, isn’t it? Everything is “before the pandemic” or after.

As someone with chronic health issues for almost nine years now, I was safely tucked away in my apartment. Honestly, things weren’t much different. I already lived alone, as a solopreneur, I worked alone.

So, other than having to move a few of my meetings online and my amazing friend delivering my groceries to me, my routine didn’t change all that much. I actually thought I was kind of built for this, and as long as I was careful, I’d be fine.

BUT around this time I also started feeling bad. Not COVID bad, but I knew I had another kidney infection. They weren’t new to me, sadly. This one, though, wouldn’t go away.

Remember: I’m also running my own business during this time.

Not only did I have to work while dealing with this issue (which was super hard), but the world was just learning about what the pandemic could mean for us—and freaking out as a result.

During March I lost most of my clients, at least for the short-term.

The projects I’d mostly been working on in January and February were travel-related or for nonprofits . . . so, yeah. Gone. And even those that were in the works got put on hold, sometimes indefinitely.

Though I’ve been there before, I was truly looking into the future and unsure where money was going to come from. Frankly, it was scary, and you probably know at least some of how I felt from your own experience.


April - May

Over these two months, I had to rebuild my client base, keep in contact with past clients that might have future projects, and of course, stay inside.

Oh, and I still had the kidney infection.

I’ve never had one this bad. I went through four rounds of antibiotics, got treatment from both of my naturopaths, tried tons of homeopathic remedies, and slept a lot. It just wouldn’t go away!

(Side note: Having a kidney infection during a TP scarcity is not recommended. :)

I was extremely grateful to have work, but struggling to get it done because I just felt bad all the time.

My anxiety was also growing—and my hair was falling out from the illness and stress!

It was time to do something that I really didn’t want to do: see a specialist.

June - July

Two things were working in my favor at this point. First, my biggest client was actually having a great year because of the industry they’re in. So, that meant more work for me, yay! Second, I had a new retainer client that would be steady work for at least the rest of the year.

To be honest, I prefer project work to retainer work. But I’ll be the first to admit that I needed the stability these two clients gave me, both for my business and for my health.

At the same time, I was seeing more doctors and getting tests because they didn’t really know what was wrong with me. An x-ray, ultrasound, CT scan, blood work, and more. It wasn’t just a hassle, it was getting expensive! I didn’t have great insurance as an entrepreneur, and I was certainly paying for it.

Additionally, I’d formally started implementing my self-care plan: weekly trips to the Starbucks drive-thru! (And episodes of The West Wing Weekly.) With social distancing and oodles of Zoom calls, my baristas and a Tall Skinny Vanilla Latte were a welcome sight to my routine.

August would also bring a couple of big turning points.

August

Still not knowing what was wrong with me, I had a procedure done to help the docs suss it out. Guess what? They still didn’t know. I got yet another, “If it gets worse, let us know.”

I’d actually started feeling better since July, though. That was a good sign, but I was growing more frustrated by paying doctor fees and getting no answers, my anxiety was getting out of control, and my hair had gotten pretty thin.

I was not okay.

I was at a crossroads, and it was time to make my most difficult business decision yet:

I decided to get a “regular” job.

Oh, and I went on anti-anxiety meds. I needed a clearer and calmer mind to work, sleep, and live life. That was a very good decision, and I hope to go back off of them very soon.

Besides needing better benefits and additional stability, I also have to admit that the forced isolation was getting to me. Like I said, I was primarily by myself a lot anyway, and it actually doesn’t bother me. It is very rare that I feel lonely. But having the decision taken away from me was difficult. As was not traveling, which is really important to me.

For my mental health, I also knew I would benefit from working with a team again. It would be nice to have the support and regularly work with people toward a common cause. Even I couldn’t deny that additional benefit.

Let me also stop and clarify two things before moving on. First, I had no intention to close Signify. My mission, work, and clients matter a great deal to me and I wanted to continue growing my business in some way. I still know how much it’s needed, and I would find a way to continue.

Second, there was a lot of ugly crying involved. For my fellow entrepreneurs out there, you know what I gut-wrenching decision this was.

I felt like a failure.
Like I couldn’t hack it as a business owner.
Like I wasn’t fit to be an entrepreneur.

Now, I know that isn’t true. Part of this was my perfectionism talking and part of it was the anxiety. But it felt horrible and very, very real.

But I pressed forward and did what I need to do: I started looking for a job.

September - October

My body had healed itself by this time. I still don’t know what was wrong, and am praying it doesn’t come back.

But the financial damage was done at this point, and reinforced my decision to find a job. Between all the different healing avenues I’d taken, I’m guessing the costs totaled about $10,000. And, as a reminder, I’d been dealing with chronic health issues for almost nine years, so this was just additional debt to stress me out.

So, during the fall I networked, applied for a couple of jobs, had a promising interview, and continued my client work. However, the meds had kicked in at this point, so at least I felt more clear-headed, which was a huge blessing.

Oh, and of course, a vaccine was just around the corner!


November: THE BIG CHANGE

The first person I reached out to about a job had been a client for about a year, Vector Global Logistics. The founder, Enrique Alvarez, and I got along swimmingly. We had very similar business philosophies and believed in the power of business for social impact.

We were always trying to find ways to work together, and I thought this might be the next step. Luckily, he thought so, too.

It took us a while to work out the details, but I officially started working part-time for them—with benefits—in November!

I’m happy to announce that I’m the VP of Sales and Marketing for Vector Global Logistics.

Basically, Vector gets the products people care about from Point A to Point B. They provide commercial shipping and logistics services. So, they don’t ship you the new shoes you bought off of Amazon, but they do ship the containers of shoes just like them that came from far off places. Well, they do a lot more, but that’s the gist.

Plus, the reason they exist is to change the world. Because the supply chain affects so many aspects of our lives, they see it as a terrific opportunity to do good. They love giving back and do it every chance they get. Obviously, I can get behind that.

And this still allows me to work part-time on Signify as well. I’m deeply grateful, and have really enjoyed working with them over the past two months. They are an incredible and talented team, and I have to admit, it is nice to be working with a team again!

(I will take a moment to give a huge shout-out to all my previous interns, though, who have really helped shape Signify over the past few years. Plus, they have been a blast to work with!)


December

The most difficult aspect of joining the Vector team has been figuring out how to juggle my new responsibilities with my client work while still growing Signify. (And writing content like this!)

I’m a pretty organized person, but I’m definitely still figuring things out. I imagine it’ll be months of working through this process.

I love starting and building things, though, so working with Vector is a really fun and unique opportunity. It is an amazing company.

I’m excited for the future of what we can do together, and how it will effect Signify (and vice versa.) They are very supportive of my work for both companies, and I’ve got big ideas for both!

Overall, the end of 2020 worked out pretty well for me. It was certainly rough at times, but I clung to my word of the year, TRUST, and came through okay.

The Moral of My Story

Here’s the paradox of 2020 for me: I actually made more money than in any other year, whether as an entrepreneur or a full-time employee. But with the stress of the year, my ongoing (and new) health issues, the new debt, the forced isolation, and another uncertain year ahead, I decided to get a job.

Weird—the watchword of 2020.

I tell you my story not just to say “woe is me” or get your sympathy. I’m sharing what happened to me because it’s probably not all that uncommon and I wanted you to know that you’re not alone.

As the founder or leader of a nonprofit or social impact company, you’re always in a battle for better.

You want to do good and by working on behalf of a cause, you’re always sacrificing something of yourself. It could be your time, money, resources, or any number of things. It’s not easy, but you know it’s worth it. I do, too.

While I strive to be a genuine and authentic person, I admit that I’m not always an open book. I do keep things close to my chest because that’s just the way I operate and internally process. But I wanted to share my difficult decision with you because I know you get it.

You may not have been in the same situation as me, but you know how hard it is to run an organization and what you might have to do or give up as a result, both personally and professionally, to see your mission move forward.

Let me remind you, though, just like in 2020—and just like in your work—there are always bright spots in dark times.

How to Find the Right Social Impact Job for You

There are lots of websites, blogs, podcasts, and more that tell you how to find a great job you’ll love. But let me share two pieces of advice that really helped me last year.

  • Create a great network. When you find yourself with some sort of need, you need a great network to turn to. Cultivate relationships with lots of amazing people, in life and in work. Be generous with your time and resources because it’s the right thing to do, but also because those wonderful people will return the favor. When I was looking for a job, I wasn’t doing it in a vacuum. There were a few amazing friends and peers who were looking out for me, too.

  • Make a list of what you want. I didn’t want just any job. I knew exactly what I was looking for and I went in search of it. I made a list of all the tangibles and intangibles that wouldn’t just give me a paycheck, but a career, and some place I could really contribute to. Near the very tippy top of that list was a strong culture. I wanted to go somewhere that I would feel encouraged and supported, and everyone else felt the same. Vector checks almost every box on my list (and it’s a long list!). Of course, I’d also had the privilege of working with them for a year, so I knew they walked the walk. I was fortunate in that way, but a good network will also know other good people, so that reinforces the first point as well.

So, there you go! That’s my story of 2020. Now you know the most difficult decision I had to make last year—and know that I’m here for you in your difficult decisions as well.



PIN THIS POST FOR LATER:

My word for the year was TRUST, and good gracious, that certainly got put to the test. I have to admit, I found myself struggling on a lot of days. From forced isolation to losing clients to my own chronic health issues to general pandemic junk, I w…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Women: Steer Your Career and Get Where You Want to Go

Today’s post is from our friend, Gloria Martinez, of Women Led, which aims to celebrate women’s achievements in the workplace and is dedicated to increasing the number of women-led corporations, organizations, and small businesses by educating others about women-led achievements.

We’d all love to see more of that, wouldn’t we? If you’re a woman who wants to take a more intentional approach to your career, listen up! Gloria will provide you with practical tips to steer your career and get where you want to go.

Photo by Christina Morillo from Pexels

Do you remember when you were a kid and someone asked what you wanted to be when you grew up? Maybe you said something practical like a teacher or nurse, or maybe you said something outlandish like being a lion tamer. Whatever our dreams are, it’s all too common for women to lose sight of those goals somewhere along the way, or else struggle to make them happen.

This is an unfortunate reality of being a woman in the workplace, and it’s just as common in the nonprofit and social enterprise sectors. But when you know you’ll face barriers, you can either head for the hills and run . . . or find practical strategies to break them down!

Never Stop Learning

The folks at Signify know how important it is to outsource skills that are outside your realm of knowledge. That’s why so many nonprofits and socially driven companies hire them for their copywriting and marketing expertise. At the same time, it’s just as important to recognize when you may be lacking skills or knowledge that would help your career move forward.

Even as you have to fill several roles at once, it’s unreasonable to expect yourself to be an expert at everything. Instead, continue gaining skills that will serve you the most. If you find that you want to branch out into a new arena, you may need a degree to get where you want to be. Alternatively, if you simply want to advance the skills you already have, enrolling in an online university is a great option for busy women who are also working. And for a crash course in a specific topic, take a look at LinkedIn Learning and HubSpot Academy.

Lastly, always look for opportunities to continue growing your skills, including both hard and soft skills. Take any chance you get to attend seminars, take online master classes, and read current blogs and books that are relevant in your field.

Listen and Lead

Learning happens in everyday life too, but that doesn’t mean that learning opportunities will simply fall in your lap. If you don’t already have a mentor, seek out a person who has the skills and experience you want to acquire. This may be a leader you work with, or the perfect mentor could be someone outside of your organization.

We all need mentors, whether you’re already in a leadership position or that’s something you aspire to. That’s because the best leaders are those who are willing to admit that they don’t know everything—but are always open to learning. As the website Diversity Woman suggests, one of the best ways to gain more experience, and ultimately learn what you need to move forward, is to ask for more responsibility.

Own Your Ambition

Too many women in the workforce have internalized the idea that we’re supposed to be humble. Sure, we all have to acknowledge what we don’t know, or else we’d never grow. But being humble becomes a problem when it turns into self-doubt.

That’s why Business Insider tells us how important it is to own our ambition. Do you have big hopes and dreams? Great! Now own them and your ambition to achieve them. Just as we have to listen and learn to be good leaders, we also have to acknowledge our accomplishments, talents, and strengths.

Ask for What You Want

A similar issue is when women fail to prioritize their needs in the workplace. This is especially common in nonprofit and social impact sectors where we’re often so focused on the mission that we shy away from addressing our own needs. As one nonprofit leader tells Forbes, one way to avoid this mistake is to know what’s negotiable. Whether we’re talking about salary, schedule, or anything else you need to reach your goals and avoid burnout, don’t assume that negotiating is off limits.

Burnout is a very real risk to professional like you, and it has more causes than you may think. If you feel stuck in your career or overwhelmed by barriers, you may be headed for burnout. The good news is that you can always turn this situation around—you just need the know-how and the courage to make it happen!


Gloria Martinez loves sharing her business expertise and hopes to inspire other women to start their own businesses and seek promotions in the workplace. Her brainchild, Women Led, is an avenue for her vision to help women advance in the workplace and celebrate their achievements. 



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4 Practical Tips for Women to Steer Your Career and Get Where You Want to Go

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


4 Tips for How to Become a Better Writer

As a copywriter with almost two decades of experience, one of the questions I get asked a lot is how to become a better writer. From grant proposals to product descriptions to blog posts to websites and more, you have a lot to say, and it needs to be said well in order to gain more support for your nonprofit or social enterprise.

Learning how to convince and compel with the written word is not just an essential skill, but one that stands the test of time.

No matter the format or latest trend, you’ll always be glad that you took the time to improve your writing. It’s a journey that never ends, but one you’ll gain confidence in as you go.

Plus, if you’re at a small cause-focused organization, it’s unlikely that you can outsource all of your writing needs anyway, which also makes it unavoidable. Might as well do the best with what you’ve got, right?

So, if you’re ready to get better at writing, sharpen your pencils because I have four tips that you can implement starting today.

4 Tips for How to Become a Better Writer at Your Nonprofit or Social Enterprise

A Disclaimer: Copywriting vs. content writing

Before we jump into how you can become a better writer, I first wanted to take a minute to explain copywriting versus content writing. Many nonprofit and social enterprise leaders are not well-versed in marketing terms because they are busy running their organizations—and that’s totally okay! That’s why you need people like me to not just do the work, but help you understand it as well. And I’m happy to!

Here’s the gist:

Copywriting is marketing copy that’s used to persuade. The words are intended to drive sales, increase leads and interest, and make people want to take action. The language is often strong, emotional, and engaging. (Here’s an example.)

Content writing is informative. The words are used to educate or tell stories. If you’ve heard of content marketing, then you know content writing is often utilized to build a know/like/trust factor so that people can get to know you over time. (This blog post you’re reading is one example.)

I point this out not just to make you a little smarter, though that’s always a good thing. I say this so that you understand that there are two different ways of writing for your organization, and they serve different purposes.

Good writers may be good at content writing, but may not be good at copywriting. You or another staffer may be terrific at creating blog content, but it doesn’t mean that you should be writing your fundraising or sales campaigns, or even the main pages of your website.

Definitely take the time to get better at writing, but know that you may still need to call in professional when it comes to marketing copy that’s intended to bring in dollars.

4 Tips That Will Vastly Improve Your Writing

1. Write (A Lot) to Improve Your Writing

“Practice makes perfect” is a cliche for a reason! Even (and perhaps especially) if you do not regularly write for your nonprofit or social enterprise, I encourage you to find an outlet to do so.

I actually started my personal blog while working as an Event Marketing Director because I had less writing to do for our nonprofit than in previous jobs. I needed that space to continue practicing at night and on the weekends since I wasn’t getting it during the day.

Writing is a bit of a use it or lose it skill, in my opinion. Not like you’ll completely forget how to write if you stop, of course, but it’ll be harder. You could experience more writer’s block or fall behind on best practices. Writing will become more of a mental game, and something you’ll likely keep putting off until “later.”

By writing more, you’ll also start to develop your own voice. Obviously, you’ll need to stick to the tone and voice of your organization for professional purposes, but as a more experienced writer, you can also help shape that for your team. Additionally, many leaders want to write a book, so developing your own voice will come in handy later, too.

The more you can write, the better—and more confident—you’ll get.

2. Read (A Lot) to Get Better at Writing

Sometimes it helps to learn from the pros, and one of the best way to do that is by reading as much as you can. That might mean blogs and newsletters, but I find that books are the best source.

Did you know that fiction books also increase empathy? Guess there’s more than one reason to read them now! But, seriously, following the same narrative over many chapters not only captures your imagination, but helps you learn how to tell a great story. (Just be sure to keep your marketing materials brief, ha!)

And nonfiction books have their own benefits, such as helping you learn new things, which is also an essential for any leader. Nonfiction is also, of course, more closely aligned to what you’ll be writing for your organization, so you’ll be able to see great content modeled for you.

Be sure to make time for both fiction and nonfiction books!

If you don’t consider yourself a very analytical person, don’t worry! I’m not asking you to methodically pick apart everything you read. It will likely just start soaking in subconsciously. You’ll begin to develop a preference for certain styles, and will see it play out as you begin to write as well.

3. Read What You Wrote Out Loud

It’s amazing how different something may sound in your head as opposed to when you read it out loud.

This trick can help you avoid any number of writing mistakes. The tone or pace of your words might sound “off,” or the meaning may even get lost. You may also find a run-on sentence or hear how a comma changes the entire structure. And you could discover that what you’ve written is actually a mouthful to say, and therefore shouldn’t be in your final version.

Reading your writing aloud is also a great way to detect new thoughts and paragraphs. Digital writing these days is done in smaller paragraphs, often of one to four sentences, so hearing places where you pause can help you figure out when to press “enter.”

Oh, and I don’t mean muttering the words to yourself under your breath, which I sometimes do. I mean actual, out-loud reading. Say it loud and proud, my friend! You might be surprised by what you hear.

4. Get Feedback on Your Writing

This tip may be the most difficult, because it means that you have to be vulnerable and ask for feedback. I don’t know about you, but that can be rough for me. However, having another person’s perspective can be invaluable, so give it a try.

And, who knows, if you’re feeling self-conscious because you don’t have much professional writing experience or have been struggling with writer’s block, your friend or peer may actually give you a boost of confidence by letting you know what a great job you did!

Here are a few ways to make the feedback process better:

  • Ask someone who understands the purpose of what’s being said. Everyone has their own opinion on what makes for good writing, but if your best friend doesn’t have a good handle on your organization’s tone, voice, and message, they probably won’t give you the insight you need.

  • Ask someone you trust. It’s not easy to ask for constructive criticism, so be sure to get feedback from someone who you care about, and who cares about you.

  • Ask about something minor. Before you pour your heart and soul into your next campaign, get feedback on something minor and less important. See what kinds of feedback you receive on something of less consequence before the stakes are higher.

  • Ask for specific feedback. If there’s a particular area you’d like someone to focus on, make it clear. Otherwise, you may not get the feedback you want.

  • Ask from a good headspace. If you’ve just had a really bad day, receiving any sort of criticism is probably not going to be well-received. Ask on a day that you know you can take it.

What do you think? Which tip will you try first?



PIN THIS POST FOR LATER:

As a copywriter with almost two decades of experience, one of the questions I get asked a lot is how to become a better writer. From grant proposals to product descriptions to blog posts to websites and more, you have a lot to say, and it needs to b…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Racial Justice Resources for Nonprofits and Social Enterprises

As a leader of a nonprofit or social enterprise, some form of justice is already at the heart of your work. You’re fighting for a cause because it’s worthy of your attention and your voice. It’s true, it’s right, it’s just.

So, if you aren’t already involved in the conversation regarding racial justice, now is the time to join in—no matter what issues you’re already working on. Racism is a virus, and each of us is susceptible.

You’ve, of course, seen overt and horrific examples played out on a national stage, but the real work—the hard work—begins in ourselves, our homes, and the places we work.

Implicit bias, microaggressions, off-hand comments, inappropriate jokes, favoritism, and more happen in small ways on a daily basis, sometimes without a second thought. It’s time to address our failings head-on and on-purpose, with the same amount of passion you already apply to your current work.

Even as a cause-focused organization, it’s possible that you may need some assistance in this area. We can all lose perspective when it comes to our own work, and even ourselves. You likely don’t consider yourself a racist, but have you considered becoming an anti-racist?

As an advocate for justice, inequality is your adversary. And it’s time to pick a fight.

Whether you are still trying to understand why “Black Lives Matter” or you are trying to figure out how your nonprofit or social impact company should respond at this critical time in history, here are some tools and resources to equip you on this journey.

I’ve also asked a few friends for their thoughts, because they are all incredibly smart, have a vital perspective, and are people you should know.

Racial Justice Resources for Nonprofits, Social Enterprises, and Small Businesses

Understanding the Issues of Racial Inequality and Systemic Racism

If this is a topic that you feel largely ill-equipped to tackle, take the first steps to listen and learn before you speak. Let’s start by getting on the same page.

Begin within

As the leader (or a leader) of your nonprofit or social impact company, the work begins with you. No matter what policies or changes you implement, trainings you conduct, or resources you make available to your team, the majority of the work has to be done in the heart’s of your people, starting with you. Set the example you’d want to follow.

  • This short and simple “Guide to Allyship” is a great place to start as you begin to think what these topics will mean to you personally and professionally.

  • There are a number of common phrases that have racist roots you should be aware of, so that you can remove them from your vocabulary. And here are five more, a couple of which caught me completely off guard.

  • If you work internationally, take a look at this article, which makes the case for addressing racism here at home.

  • The National Museum of African American History & Culture has created some tools to use for yourself and others when talking about race, including the exploration of bias.

  • Ladies, check out The White Shift, which exists to “connect and activate a community of white presenting women to do the personal work it takes to uproot racism and build power for Black and Brown communities.”

  • This creative “Justice in June” plan allows you to take bite-sized actions toward becoming an ally for the African American community, and can be utilized any month you’re ready to get started.

  • Here is an extensive resource list by Tasha K, sorted by categories and topics for both personal and professional use.

  • Get in the fight, but protect your mental health. This is hard internal work, but it takes a toll, even for the biggest of allies. Injustice needs you at your best.


Bradley Tomlinson

“Racism and racial injustice, at their core, are issues of dehumanization. Before engaging in racial justice, it's essential for those in the White community to expose the implicit bias and dehumanizing sentiment they may have in their hearts. Otherwise, we are just putting a Band-Aid on the problem.” 

- Bradley Tomlinson, Director of Content Strategy at Orchard


Improving Diversity and Inclusion in the Workplace

You and your team spend so many hours of your lives working, and everyone deserves to feel seen, heard, welcomed, and safe at your nonprofit or social enterprise.

resources for the executive team


Lauren Dawson

“The workplace has a unique influence on each of our lives, and has huge potential to help us grow as teams and individuals - just as much as it has the potential to limit behaviors and possibilities. In this moment, we're seeing a societal awakening to realities that have been all too common for far too long, so its imperative for leaders to reconsider what's normal and reset their expectations for themselves and their teams, to truly realize the power of diversity and a thriving economy.”

- Lauren Dawson, Senior Program Manager, Diversity, Inclusion and Belonging at LinkedIn


Hiring and Human Resources


Tonya Cornileus

“Human Resources plays an important role in creating people and culture strategies that support business success and the employee experience. In this time of racial unrest, HR is being called upon to create safe spaces where brave and inclusive conversations can occur. At ESPN, the diversity and inclusion team and employee resource groups have hosted numerous conversations that give employees the opportunity to share the pain of racial and social injustice in the United States and their hope for a better future. Our employees have also shared ways in which our company can be better in creating a more inclusive culture. These conversations are vital, and I am so proud that we have a culture where employees speak up and leaders listen and support. I hope HR practitioners across organizations are creating these safe spaces for their employees, listening, and committing to the change we all want to see.” 

- Dr. Tonya Harris Cornileus, Vice President, Development, Inclusion & Wellness, ESPN


Marketing and Communications


Angela Halan

“It is critically important to me that my customers and their children see themselves in my brand. Not simply on a physical level, but more importantly, on a level of relatable cultural discoveries. My desire is for Aboki Box to be a direct channel to grow cultural IQ, so that children learn about a group of people and develop stronger sensitivity to cultural diversity. It’s important to me that my brand, in some way, empowers our leaders of tomorrow to educate, celebrate, and recognize our diversity. This will make us stronger, as individuals and as global citizens, so that we can make a difference in the communities in which we live.”

- Angela Halan, founder of Aboki Box


Leading a Team

  • Host a watch party or book club to get everyone involved and participating. Esquire put together a list of 10 movies to start with, while TED has you covered with inspiring talks, and The Good Trade has a list of 21 recommended books. Better yet, why not let your team vote on their preference to keep engagement high?

  • If you are White, pass the mic to a BIPOC, elevating their voice on the team and showcasing their authority on a topic they already understand better than you do. Just be sure that 1) this isn’t the only time they get the mic, and 2) they have the emotional bandwidth to lead at this time.

  • Allow employees time to reflect or protest. And provide them with this guide on how to stay safe while protesting.

  • Instead of just “checking in” on your Black team members, take this time as an opportunity to do three things.


Kevin Jennings

“Leaders should first develop a process for collecting ideas and feedback that gives every team member a voice. Whether it be a survey or poll about new initiative, or an official structure for brainstorm meetings, build processes and systems that include everyone. Second, change your hiring process to expand the diversity of candidates. Require two or three online applicants for every candidate referred by an employee. Require each job opening be posted on jobs of HBCUs and other institutions or trade organizations with predominantly non-White constituents. This also should be done to attract candidates of various genders and ages (I.e generations).

Ultimately, you can’t benefit from other perspectives if you don’t have access to them and you don’t ask for them.”

- Kevin Jennings, CEO of KBJ2 Consulting


Trainings and Facilitated Discussions



Networking and Events



Work Culture


Kaleem Clarkson

“During the latest #BlackLivesMatter movement, we have seen a lot of organizations scramble to release statements and programs externally, without first listening to their employees, especially their employees of color, about how they feel about social injustice in 2020. Especially when your workforce is remote or distributed, a culture of inclusion becomes even more important so that all of your employees are engaged. Then, during times of adversity, engaged employees will make it so that your company is better prepared to respond to social issues with empathy and transparency.”

- Kaleem Clarkson, Co-founder of Blend Me and Remotely One


Give Your Time, Talent, and Treasure (and Get Your Team Involved!)


Enrique Alvarez

“As Derek Sivers very clearly mentions in his TED talk, How to Start a Movement, ‘Leadership is over-glorified. It is really the first followers that transform a lone nut into a leader.’ At Vector, we understand that the only way to be truly authentic and fully committed to our culture and values is to listen, learn, and accept daily feedback from everyone in our company. Be accountable, brutally honest, and expect the same from everyone else—no matter how senior or junior anyone is.

Change moves at the speed of trust. So, unless everyone is engaged and intimately involved in all big initiatives and/or decisions, the depth of our relationship as a team will not be where it needs to be to trust each other and make such a unique, results-based work culture.

We are all in this together, and the main reason everyone is okay in doubling down on our culture is because we openly share every aspect of our company, from salaries to personal challenges, from cash flow statements to profitability, from investments to setbacks. More importantly, trusting each other has allowed us to be OK making mistakes and this is probably one of the key reasons we will continue to grow and succeed in such a demanding industry like logistics.”

- Enrique Alvarez, Managing Director at Vector Global Logistics


Examples in Action

Need some inspiration for how your company can positively and thoughtfully respond to this issue?

  • Read how The Center for Health Progress made racial equity a priority for their all White staff and board.

  • Sephora is donating 15% of its shelf space to Black-owned businesses.

  • United Auto Workers organized “peaceful and orderly stand downs” on Juneteenth. While we can all agree an organization’s efforts need to go beyond a moment of silence, statement, or social media post, this is one way all employees can participate and helps them see the company’s priorities in action.

  • Ben & Jerry’s has a long history of putting their money where their mouth is, and they are a great example of how any type of brand can get involved in issues they care about.

  • National Geographic first acknowledged their coverage was racist, and then they did something about it.

  • There is a big push to make Juneteenth a national holiday, but Target made the decision on its own.

  • The Communications Network has put together multiple examples of responses from nonprofits and foundations (that anyone can learn from), and they’ve discussed why they’re effective and provided links for deeper learning.

  • Learn from these companies who took a stand, but didn’t immediately follow it up with action.

  • Buffer posted their guidelines for event planning, speaking, and sponsorships to both convey their internal policies as well as serve as an example to others.

  • The President and CEO of Living Cities explained the racial injustice he found in his own nonprofit, and steps they are taking to rectify it.



Consider Your Business Relationships

Who do you do business with? How do your partners model diversity, inclusion, and racial justice? Do you engage vendors and partners that are BIPOC-owned?


Soumaya Khalifa

”Our world has become a village with clients, future employees, and business partners across the globe. For organizations to be successful in providing solutions to their customers, they need to know what their diverse customers and clients' needs are, the market itself, and so much more. Similarly, to gain a competitive edge, these same organizations must compete for talent. However, getting talent in the door is not good enough. Organizations have to support a variety of cultures, which invites talent to be their best. Therefore, creating diverse partnerships provides organizations with many benefits, including tapping into their customer’s needs, getting the best talent, and making a name for themselves in the marketplace.”

- Soumaya Khalifa, Cross Cultural and Diversity and Inclusion Consultant and President of Khalifa Consulting


Racial EquITY Resources Specifically for Nonprofits

Because we focus specifically on nonprofits a lot around here, I wanted to make sure there was a special category for these beloved organizations.

Resources Specifically for Faith-Based Organizations

As a person of faith who works with a lot of Christian ministries, I wanted to include this special category for those seeking racial reconciliation through the lens of their spirituality.

Did I miss something that should be included? Let me know!


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Whether you are still trying to understand why “Black Lives Matter” or you are trying to figure out how your nonprofit or social impact company should respond at this critical time in history, here are some tools and resources to equip you on this j…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.