GivingTuesday: The Resources You Need to Succeed

Head’s up: GivingTuesday is just weeks away! Isn’t it funny how the holiday season happens at the same time each year, yet it always seems to sneak up on us?

Consider this your warning: It’s all going down on Tuesday, December 1st.

Around since 2012, GivingTuesday is a national day of philanthropy for nonprofits far and wide, large and small, and for every cause under the sun. It follows Black Friday, Small Business Saturday, Shop for Good Sunday, and Cyber Monday.

Yep. People will shop . . . drop . . . and then give back. (Even in 2020!)

Every year, more and more nonprofits are joining the fun. Yes, it can be a little intimidating for first-timers, but it can also payoff big time (if it’s done right). In fact, in 2019, over $500 million dollars were raised!

If you’re still on the fence, need some advice, want a marketing toolkit, or need to see some examples, I’ve got you covered. Keep reading to make your #GivingTuesday dreams come true!

If you only choose to look at one website, be sure it’s the official Giving Tuesday website. There you’ll find out how to participate, a toolkit and other resources, statistics, and stories of impact.

GivingTuesday: Should You Participate or Not?

• Pursuant laid out a short list of the pros and cons of #GivingTuesday participation for your nonprofit.

• Nonprofit Expert gives you five reasons to participate, including the fact that it helps you build trust.

• Need a specific reason to say yes or no? CauseVox will give you four scenarios to consider.

• While they may be a little biased, GivingTuesday can help persuade you, and also remind you that each year’s campaign doesn’t have to be completely new and fresh.

• Funraise presents some pretty compelling reasons to jump in with both feet, especially during the chaos of 2020.

• Red Start Creative shares their perspective, and #1 alone is worth the read.

#GivingTuesday Best Practices and Advice

• Nonprofit Hub has a terrific article about prioritizing relationships over tactics when it comes to your nonprofit’s fundraising efforts.

• GivingTuesdaySpark will help you inspire young people ages 6-21 to take action for your cause.

• One Cause has seven best practices that you should pay attention to. I particularly like #2.

• “Thank Your Donors” is just one tip that The Modern Nonprofit gives you. It’s a simple one, but should never be overlooked!

• The Chronicle of Philanthropy has compiled all their best articles and advice for you. I recommend taking a look at 6 Things Data Tells Us About Giving Tuesday.

• Have you jumped on the video bandwagon yet? If not, Wild Apricot may just convince you to press record.

• Are you a little technologically challenged? Soapbox Engage will guide you through some of the finer points.

• Keela has three tips to help you make the most of your #GivingTuesday campaign, and you should definitely take a gander at #2.

Resources and Toolkits for #GivingTuesday Campaign Success

• My friends at Funraise have put together a super helpful GivingTuesday Toolkit, including a step-by-step calendar and pre-written emails and social media posts.

• CauseVox has outlined a simple campaign timeline, and it’s a great place to start for some general guidance.

• While not exciting to look at, what I like about the Smithsonian’s toolkit is that it has options for starter, experienced, and advanced campaigns, as well as examples.

• Download Qgiv’s Ultimate #GivingTuesday Guide for messaging templates, promotion templates, and even a post card for your donors.

• Blackbaud has their own toolkit for you, and includes some items you won’t see from others such as webinars and podcasts.

• Wordpress’ nonprofit resource, GiveWP, created a whole workbook that you can download. It’ll walk you through campaign ideas, public relations and corporate partner options, and email templates.

• Be sure to check out your own state’s #GivingTuesday resources. Here in Georgia, we have GAgives.

• Kindful has curated a very comprehensive list of resources, and you’ll find ideas, examples, communications and marketing advice, and virtual fundraising suggestions.

• Want someone to walk you through a GivingTuesday strategy? Give Lively has you covered with an on demand webinar.

• Classy has a full resource center for you with a planning checklist, email templates, a webinar series, example campaigns, and more.

• The Whole Whale is priming you with 31 ideas for the big day, and you probably haven’t thought of some of these!

Examples for Your GivingTuesday Campaign

• You know storytelling is important in fundraising, and GoFundMe gives you five examples to learn from.

• Snowball Fundraising will show you nine of their favorite campaigns, and a template for your donation page.

• Campaign Monitor gives you four email examples to scrutinize—one for each prominent email of your campaign.

• Neon One is giving you a peak behind the curtains with four of their clients, and highlights examples for nonprofits both large and small.

• Donorbox explains the fundraising process in 10 steps . . . and gives you an example to go with each one.

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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4 Tips for How to Become a Better Writer

As a copywriter with almost two decades of experience, one of the questions I get asked a lot is how to become a better writer. From grant proposals to product descriptions to blog posts to websites and more, you have a lot to say, and it needs to be said well in order to gain more support for your nonprofit or social enterprise.

Learning how to convince and compel with the written word is not just an essential skill, but one that stands the test of time.

No matter the format or latest trend, you’ll always be glad that you took the time to improve your writing. It’s a journey that never ends, but one you’ll gain confidence in as you go.

Plus, if you’re at a small cause-focused organization, it’s unlikely that you can outsource all of your writing needs anyway, which also makes it unavoidable. Might as well do the best with what you’ve got, right?

So, if you’re ready to get better at writing, sharpen your pencils because I have four tips that you can implement starting today.

A Disclaimer: Copywriting vs. content writing

Before we jump into how you can become a better writer, I first wanted to take a minute to explain copywriting versus content writing. Many nonprofit and social enterprise leaders are not well-versed in marketing terms because they are busy running their organizations—and that’s totally okay! That’s why you need people like me to not just do the work, but help you understand it as well. And I’m happy to!

Here’s the gist:

Copywriting is marketing copy that’s used to persuade. The words are intended to drive sales, increase leads and interest, and make people want to take action. The language is often strong, emotional, and engaging. (Here’s an example.)

Content writing is informative. The words are used to educate or tell stories. If you’ve heard of content marketing, then you know content writing is often utilized to build a know/like/trust factor so that people can get to know you over time. (This blog post you’re reading is one example.)

I point this out not just to make you a little smarter, though that’s always a good thing. I say this so that you understand that there are two different ways of writing for your organization, and they serve different purposes.

Good writers may be good at content writing, but may not be good at copywriting. You or another staffer may be terrific at creating blog content, but it doesn’t mean that you should be writing your fundraising or sales campaigns, or even the main pages of your website.

Definitely take the time to get better at writing, but know that you may still need to call in professional when it comes to marketing copy that’s intended to bring in dollars.

4 Tips That Will Vastly Improve Your Writing

1. Write (A Lot) to Improve Your Writing

“Practice makes perfect” is a cliche for a reason! Even (and perhaps especially) if you do not regularly write for your nonprofit or social enterprise, I encourage you to find an outlet to do so.

I actually started my personal blog while working as an Event Marketing Director because I had less writing to do for our nonprofit than in previous jobs. I needed that space to continue practicing at night and on the weekends since I wasn’t getting it during the day.

Writing is a bit of a use it or lose it skill, in my opinion. Not like you’ll completely forget how to write if you stop, of course, but it’ll be harder. You could experience more writer’s block or fall behind on best practices. Writing will become more of a mental game, and something you’ll likely keep putting off until “later.”

By writing more, you’ll also start to develop your own voice. Obviously, you’ll need to stick to the tone and voice of your organization for professional purposes, but as a more experienced writer, you can also help shape that for your team. Additionally, many leaders want to write a book, so developing your own voice will come in handy later, too.

The more you can write, the better—and more confident—you’ll get.

2. Read (A Lot) to Get Better at Writing

Sometimes it helps to learn from the pros, and one of the best way to do that is by reading as much as you can. That might mean blogs and newsletters, but I find that books are the best source.

Did you know that fiction books also increase empathy? Guess there’s more than one reason to read them now! But, seriously, following the same narrative over many chapters not only captures your imagination, but helps you learn how to tell a great story. (Just be sure to keep your marketing materials brief, ha!)

And nonfiction books have their own benefits, such as helping you learn new things, which is also an essential for any leader. Nonfiction is also, of course, more closely aligned to what you’ll be writing for your organization, so you’ll be able to see great content modeled for you.

Be sure to make time for both fiction and nonfiction books!

If you don’t consider yourself a very analytical person, don’t worry! I’m not asking you to methodically pick apart everything you read. It will likely just start soaking in subconsciously. You’ll begin to develop a preference for certain styles, and will see it play out as you begin to write as well.

3. Read What You Wrote Out Loud

It’s amazing how different something may sound in your head as opposed to when you read it out loud.

This trick can help you avoid any number of writing mistakes. The tone or pace of your words might sound “off,” or the meaning may even get lost. You may also find a run-on sentence or hear how a comma changes the entire structure. And you could discover that what you’ve written is actually a mouthful to say, and therefore shouldn’t be in your final version.

Reading your writing aloud is also a great way to detect new thoughts and paragraphs. Digital writing these days is done in smaller paragraphs, often of one to four sentences, so hearing places where you pause can help you figure out when to press “enter.”

Oh, and I don’t mean muttering the words to yourself under your breath, which I sometimes do. I mean actual, out-loud reading. Say it loud and proud, my friend! You might be surprised by what you hear.

4. Get Feedback on Your Writing

This tip may be the most difficult, because it means that you have to be vulnerable and ask for feedback. I don’t know about you, but that can be rough for me. However, having another person’s perspective can be invaluable, so give it a try.

And, who knows, if you’re feeling self-conscious because you don’t have much professional writing experience or have been struggling with writer’s block, your friend or peer may actually give you a boost of confidence by letting you know what a great job you did!

Here are a few ways to make the feedback process better:

• Ask someone who understands the purpose of what’s being said. Everyone has their own opinion on what makes for good writing, but if your best friend doesn’t have a good handle on your organization’s tone, voice, and message, they probably won’t give you the insight you need.

• Ask someone you trust. It’s not easy to ask for constructive criticism, so be sure to get feedback from someone who you care about, and who cares about you.

• Ask about something minor. Before you pour your heart and soul into your next campaign, get feedback on something minor and less important. See what kinds of feedback you receive on something of less consequence before the stakes are higher.

• Ask for specific feedback. If there’s a particular area you’d like someone to focus on, make it clear. Otherwise, you may not get the feedback you want.

• Ask from a good headspace. If you’ve just had a really bad day, receiving any sort of criticism is probably not going to be well-received. Ask on a day that you know you can take it.

What do you think? Which tip will you try first?

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PIN THIS POST FOR LATER:

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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Racial Justice Resources for Nonprofits and Social Enterprises

As a leader of a nonprofit or social enterprise, some form of justice is already at the heart of your work. You’re fighting for a cause because it’s worthy of your attention and your voice. It’s true, it’s right, it’s just.

So, if you aren’t already involved in the conversation regarding racial justice, now is the time to join in—no matter what issues you’re already working on. Racism is a virus, and each of us is susceptible.

You’ve, of course, seen overt and horrific examples played out on a national stage, but the real work—the hard work—begins in ourselves, our homes, and the places we work.

Implicit bias, microaggressions, off-hand comments, inappropriate jokes, favoritism, and more happen in small ways on a daily basis, sometimes without a second thought. It’s time to address our failings head-on and on-purpose, with the same amount of passion you already apply to your current work.

Even as a cause-focused organization, it’s possible that you may need some assistance in this area. We can all lose perspective when it comes to our own work, and even ourselves. You likely don’t consider yourself a racist, but have you considered becoming an anti-racist?

As an advocate for justice, inequality is your adversary. And it’s time to pick a fight.

Whether you are still trying to understand why “Black Lives Matter” or you are trying to figure out how your nonprofit or social impact company should respond at this critical time in history, here are some tools and resources to equip you on this journey.

I’ve also asked a few friends for their thoughts, because they are all incredibly smart, have a vital perspective, and are people you should know.

Understanding the Issues of Racial Inequality and Systemic Racism

If this is a topic that you feel largely ill-equipped to tackle, take the first steps to listen and learn before you speak. Let’s start by getting on the same page.

• Understand what terms like systemic racism, white privilege, white fragility, and microaggression mean, so that you can speak from an informed and allied perspective.

• Merriam-Webster is redefining what “racism” really means.

• Here’s a great explanation on why being color-blind is actually a bad thing, despite any good intentions.

• The Skimm created an easy-to-understand guide on why mass incarceration is such a big deal here in the US, an overview of systemic racism, and what it means to defund the police.

• Get an overview of how slavery transformed America through this audio series from The New York Times.

• Equity and equality aren’t the same thing, and this post gives 20 reasons why.

• Heard “BIPOC,” but not sure what it means? Read this explanation to understand where the acronym for Black, Indigenous, People of Color came from.

• Learn more about the term “anti-racist” from the guy who literally wrote the book on it.

• Still saying “all lives matter”? Here’s a great explanation on why black lives matter or you can read more about BLM on their website.

• This Anti-Racism Resource Guide includes definitions, getting started resources, and next steps for those just starting this journey.

• Critical Race Theory has received a lot of attention but may not always be used correctly. Read up to make sure you understand what it is—and what it isn’t.

Begin within

As the leader (or a leader) of your nonprofit or social impact company, the work begins with you. No matter what policies or changes you implement, trainings you conduct, or resources you make available to your team, the majority of the work has to be done in the heart’s of your people, starting with you. Set the example you’d want to follow.

• This short and simple “Guide to Allyship” is a great place to start as you begin to think what these topics will mean to you personally and professionally.

• There are a number of common phrases that have racist roots you should be aware of, so that you can remove them from your vocabulary. And here are five more, a couple of which caught me completely off guard.

• If you work internationally, take a look at this article, which makes the case for addressing racism here at home.

• The National Museum of African American History & Culture has created some tools to use for yourself and others when talking about race, including the exploration of bias.

• Ladies, check out The White Shift, which exists to “connect and activate a community of white presenting women to do the personal work it takes to uproot racism and build power for Black and Brown communities.”

• This creative “Justice in June” plan allows you to take bite-sized actions toward becoming an ally for the African American community, and can be utilized any month you’re ready to get started.

• Here is an extensive resource list by Tasha K, sorted by categories and topics for both personal and professional use.

• Get in the fight, but protect your mental health. This is hard internal work, but it takes a toll, even for the biggest of allies. Injustice needs you at your best.

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“Racism and racial injustice, at their core, are issues of dehumanization. Before engaging in racial justice, it's essential for those in the White community to expose the implicit bias and dehumanizing sentiment they may have in their hearts. Otherwise, we are just putting a Band-Aid on the problem.” 

- Bradley Tomlinson, Director of Content Strategy at Orchard

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Improving Diversity and Inclusion in the Workplace

You and your team spend so many hours of your lives working, and everyone deserves to feel seen, heard, welcomed, and safe at your nonprofit or social enterprise.

resources for the executive team

• In this article on the Triple Pundit, Cecily Joseph outlines a simple “blueprint for action on racial equity.”

• This is a great article on “How Companies Without Racists Perpetuate Racism,” which is written by Kafi Payne, who is a HR Director. Many companies will relate to her words.

• CEOs should speak out, but they should begin by making progress in their own boardrooms first.

• If you work in sustainability, read this advice from one of your own.

• JUST Capital outlines a few practices that social impact companies can take to combat systemic racism and provide a safe and supportive work environment for Black employees.

• The Stanford Social Innovation Review put together a list for change-makers who want to put an end to racism.

• The Female Founders Fund put together an incredible anti-racist resource list for the tech and VC community.

• Vivienne Dovi has laid out some excellent advice for what you can do after you declare that #BlackLivesMatter, including some low-cost and no-cost options for your small business.

• Use your position as an opportunity to mentor someone early in their career through an organization like Year Up.

• Racial Equity Tools has an extensive resource list for advocating for racial equity and social justice during COVID-19.

• While created with the nonprofit community in mind, The Communications Network has amassed an impressive and crowd-sourced resource list on this topic, including creating your language and narrative, management and operations advice, action steps, and much more.

• Consider providing bereavement leave to Black employees.

• Creating budgets for professional development allows marginalized communities to take advantage of new experiences that might not otherwise be open to them.

• Here’s a list of 50 ideas for incorporating diversity and inclusion in the workplace.

• Project Inkblot can educate you on how to design your products and services with diversity in mind.

• While professionalism can be a great thing in a workplace, it’s good to evaluate your practices to ensure they are non-biased.

• Here are 10 tips for becoming an ally to the Black women in your company.

• The extensive resource list by Teach.com includes racial equity toolkits for government agencies.

• Did you know racial inequality even affects your team’s sleep? Here’s an eye-opening guide on The Sleep Gap.

• This article cites “42% of U.S. employees have witnessed or experienced racism in the workplace.” However, they also give you seven ways to fight racism at work so you can do your part.

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“The workplace has a unique influence on each of our lives, and has huge potential to help us grow as teams and individuals - just as much as it has the potential to limit behaviors and possibilities. In this moment, we're seeing a societal awakening to realities that have been all too common for far too long, so its imperative for leaders to reconsider what's normal and reset their expectations for themselves and their teams, to truly realize the power of diversity and a thriving economy.”

- Lauren Dawson, Senior Program Manager, Diversity, Inclusion and Belonging at LinkedIn

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Hiring and Human Resources

• Listen to The Diversity Gap podcast where Bethany Wilkinson shares “stories of the people most impacted by diversity, equity, and inclusion initiatives.”

• We Are Rosie created a document that shows you how to find diverse talent in the advertising industry.

• Evaluate your hiring and firing policies for how employees may act away from the office.

• Learn how to champion diversity, inclusion, and racial equity at your nonprofit or social impact company.

• Have an open position? Post it on ColorComm, which reaches women of color in communications.

• Here’s how Buffer focuses on D&I, even when they’re not growing their team.

• Some job candidates are screened because of their names or racial indicators on their resume, which again stresses the need to check our own implicit bias before bringing that prejudice into the workplace.

• Avoid this mistake when it comes to diversity and inclusion in your workplace, and also receive some terrific advice for your small business.

• Here is a very candid essay on one Black woman’s hiring experience. I urge you to read it with openness, and examine if any of your own hiring practices reflect her account.

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“Human Resources plays an important role in creating people and culture strategies that support business success and the employee experience. In this time of racial unrest, HR is being called upon to create safe spaces where brave and inclusive conversations can occur. At ESPN, the diversity and inclusion team and employee resource groups have hosted numerous conversations that give employees the opportunity to share the pain of racial and social injustice in the United States and their hope for a better future. Our employees have also shared ways in which our company can be better in creating a more inclusive culture. These conversations are vital, and I am so proud that we have a culture where employees speak up and leaders listen and support. I hope HR practitioners across organizations are creating these safe spaces for their employees, listening, and committing to the change we all want to see.” 

- Dr. Tonya Harris Cornileus, Vice President, Development, Inclusion & Wellness, ESPN

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Marketing and Communications

• Examine your marketing and advertising to understand what you might be unconsciously communicating or what stereotypes you might be perpetuating.

• Take a look at these social media accounts to follow so that you can ensure your social listening is coming from a variety of voices. (Here’s another list.)

• Use culturally-diverse photos so that all of your fans, followers, and customers can see themselves in your brand. (More options here.)

• The Associated Press has officially decided to capitalize Black and Indigenous with regards to racial and ethnic groups.

• Working with influencers? “Our Shades of Influence” can help you diversify there, too.

• Diversity Best Practices has compiled resources for cultural and heritage holidays.

• Black Illustrations has “hundreds of diverse images for your online projects” in over 10 categories.

• When supporting causes like this online, you’ll also want to make sure you and your accounts are safe online. Here are nine tips.

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“It is critically important to me that my customers and their children see themselves in my brand. Not simply on a physical level, but more importantly, on a level of relatable cultural discoveries. My desire is for Aboki Box to be a direct channel to grow cultural IQ, so that children learn about a group of people and develop stronger sensitivity to cultural diversity. It’s important to me that my brand, in some way, empowers our leaders of tomorrow to educate, celebrate, and recognize our diversity. This will make us stronger, as individuals and as global citizens, so that we can make a difference in the communities in which we live.”

- Angela Halan, founder of Aboki Box

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Leading a Team

• Host a watch party or book club to get everyone involved and participating. Esquire put together a list of 10 movies to start with, while TED has you covered with inspiring talks, and The Good Trade has a list of 21 recommended books. Better yet, why not let your team vote on their preference to keep engagement high?

• If you are White, pass the mic to a BIPOC, elevating their voice on the team and showcasing their authority on a topic they already understand better than you do. Just be sure that 1) this isn’t the only time they get the mic, and 2) they have the emotional bandwidth to lead at this time.

• Allow employees time to reflect or protest. And provide them with this guide on how to stay safe while protesting.

• Instead of just “checking in” on your Black team members, take this time as an opportunity to do three things.

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“Leaders should first develop a process for collecting ideas and feedback that gives every team member a voice. Whether it be a survey or poll about new initiative, or an official structure for brainstorm meetings, build processes and systems that include everyone. Second, change your hiring process to expand the diversity of candidates. Require two or three online applicants for every candidate referred by an employee. Require each job opening be posted on jobs of HBCUs and other institutions or trade organizations with predominantly non-White constituents. This also should be done to attract candidates of various genders and ages (I.e generations).

Ultimately, you can’t benefit from other perspectives if you don’t have access to them and you don’t ask for them.”

- Kevin Jennings, CEO of KBJ2 Consulting

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Trainings and Facilitated Discussions

• Latasha Morrison provides cultural competency trainings, consultations, and coaching to nonprofits and companies so that they can become a more authentically-diverse organization.

• The Islamic Speakers Bureau provides cultural competency training for law enforcement and healthcare workers.

• KHL & Associates offers both diversity and inclusion training, as well as executive search services.

• Here is a toolkit full of activities, resources, writings, and prompts to lead your team through understanding and dismantling any bias in the workplace.

• Honeybook has a list of multiple anti-racism trainings for yourself or your team.

• Diversity Resources has numerous trainings, videos, resources, and events available to you.

• Prism has a wide variety of trainings, including those for talent management, discrimination, harassment, and unconscious bias.

• Starbucks has opened up its “To Be Welcoming” series everyone, and the first one focuses on bias and empathy.

Networking and Events

• Spectrum’s LinkedIn Group is “a community of multicultural changemakers creating an inclusive impact economy.”

• NODA’s Multicultural Network provides you with opportunities to connect, share, learn, and grow alongside other professionals.

• The Diversity Gap hosted “A New Kind of Leader” in the spring of 2020, and you can watch it online.

• If you consider yourself part of the creative community, check out ADCOLOR for upcoming events.

• Entelo put together a list of diversity and inclusion conferences.

• Planning an online or future in-person event? Here are five ways to make it more diverse.

• Have you considered creating event scholarships for those who might not otherwise be able to attend?

• You can watch the Allyship & Action conference on YouTube for free.

• The Anti-Defamation League wrote this list of Do’s and Don’ts for Diversity and Inclusion events for schools, but the rules are intuitive enough to use anywhere.

• The National Diversity Council has bunch of upcoming events in 2020.

• Be Social Change is hosting an Anti-Racist Business Virtual Summit on September 17th.

Work Culture

• If you tend to think that racism doesn’t exist in social justice organizations, think again. “Doing Good and Being Racist” sheds light on one woman’s experience at the UN, but this experience could happen in many other places as well.

• Here’s a guide on how to build a race equity culture at your nonprofit or social impact company.

• Is your organization practicing what it preaches when it comes to fighting racism and bias? Here are some action steps for discernment.

• This CNBC article sheds some light on what it looks like to be an anti-racist company, including one way to get employees involved. (And here’s an assessment tool.)

• Several Black employees shared their experiences about working in corporate America.

• As a POC or ally, here are a few ideas for addressing injustice at work.

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“During the latest #BlackLivesMatter movement, we have seen a lot of organizations scramble to release statements and programs externally, without first listening to their employees, especially their employees of color, about how they feel about social injustice in 2020. Especially when your workforce is remote or distributed, a culture of inclusion becomes even more important so that all of your employees are engaged. Then, during times of adversity, engaged employees will make it so that your company is better prepared to respond to social issues with empathy and transparency.”

- Kaleem Clarkson, Co-founder of Blend Me and Remotely One

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Give Your Time, Talent, and Treasure (and Get Your Team Involved!)

• The Renewal Project curated a list of nonprofits building racial equity, fighting racial justice in the legal system, and elevating the next generation of Black leaders.

• Black Lives Matter put together a simple list of action steps you and your organization can take in minutes.

• Create a resource, event, or fund that supports Black-owned business owners, especially those in early stages.

• Unsure where to give and make the most impact? This Money.com article has some great advice and action steps.

• Donations are great, but partnering with a nonprofit and having your team volunteer will be more meaningful in the long-term.

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“As Derek Sivers very clearly mentions in his TED talk, How to Start a Movement, ‘Leadership is over-glorified. It is really the first followers that transform a lone nut into a leader.’ At Vector, we understand that the only way to be truly authentic and fully committed to our culture and values is to listen, learn, and accept daily feedback from everyone in our company. Be accountable, brutally honest, and expect the same from everyone else—no matter how senior or junior anyone is.

Change moves at the speed of trust. So, unless everyone is engaged and intimately involved in all big initiatives and/or decisions, the depth of our relationship as a team will not be where it needs to be to trust each other and make such a unique, results-based work culture.

We are all in this together, and the main reason everyone is okay in doubling down on our culture is because we openly share every aspect of our company, from salaries to personal challenges, from cash flow statements to profitability, from investments to setbacks. More importantly, trusting each other has allowed us to be OK making mistakes and this is probably one of the key reasons we will continue to grow and succeed in such a demanding industry like logistics.”

- Enrique Alvarez, Managing Director at Vector Global Logistics

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Examples in Action

Need some inspiration for how your company can positively and thoughtfully respond to this issue?

• Read how The Center for Health Progress made racial equity a priority for their all White staff and board.

• Sephora is donating 15% of its shelf space to Black-owned businesses.

• United Auto Workers organized “peaceful and orderly stand downs” on Juneteenth. While we can all agree an organization’s efforts need to go beyond a moment of silence, statement, or social media post, this is one way all employees can participate and helps them see the company’s priorities in action.

• Ben & Jerry’s has a long history of putting their money where their mouth is, and they are a great example of how any type of brand can get involved in issues they care about.

• National Geographic first acknowledged their coverage was racist, and then they did something about it.

• There is a big push to make Juneteenth a national holiday, but Target made the decision on its own.

• The Communications Network has put together multiple examples of responses from nonprofits and foundations (that anyone can learn from), and they’ve discussed why they’re effective and provided links for deeper learning.

• Learn from these companies who took a stand, but didn’t immediately follow it up with action.

• Buffer posted their guidelines for event planning, speaking, and sponsorships to both convey their internal policies as well as serve as an example to others.

• The President and CEO of Living Cities explained the racial injustice he found in his own nonprofit, and steps they are taking to rectify it.

Consider Your Business Relationships

Who do you do business with? How do your partners model diversity, inclusion, and racial justice? Do you engage vendors and partners that are BIPOC-owned?

• Support Black-owned businesses

  • The Strategist put together a list of “125 Black-Owned Businesses to Support.”

  • Check out the Official Black Wall Street, the largest platform for Black businesses.

  • Black Wallet is a digital resource for Black entrepreneurs and their businesses.

  • We Buy Black is an online retail space with all kinds of products.

  • The Female Founder Collective created a list of woman-owned Black businesses.

  • Cause Artists highlighted 20 African Americans leading the way in social innovation and impact.

  • Here are hundreds of businesses run by Black women.

• Here’s a directory of Latinx designers for all your creative needs.

• Partner with other organizations who share your values. Here’s a huge list of companies who have made a public stand. This list includes mostly donations, so double-check their actions across the board.

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”Our world has become a village with clients, future employees, and business partners across the globe. For organizations to be successful in providing solutions to their customers, they need to know what their diverse customers and clients' needs are, the market itself, and so much more. Similarly, to gain a competitive edge, these same organizations must compete for talent. However, getting talent in the door is not good enough. Organizations have to support a variety of cultures, which invites talent to be their best. Therefore, creating diverse partnerships provides organizations with many benefits, including tapping into their customer’s needs, getting the best talent, and making a name for themselves in the marketplace.”

- Soumaya Khalifa, Cross Cultural and Diversity and Inclusion Consultant and President of Khalifa Consulting

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Racial EquITY Resources Specifically for Nonprofits

Because we focus specifically on nonprofits a lot around here, I wanted to make sure there was a special category for these beloved organizations.

• The Communications Network has been cranking out a lot of live trainings and webinars around equity, racial justice, racial violence, racism, and more. Get on their list to see what’s coming next.

• Nonprofit employees of color are still often at a disadvantage when compared to their White co-workers, and this report can help you gain a better understanding of what is happening in your sector.

• The Harvard Business Review published a great article on “The Problem with ‘Color-Blind’ Philanthropy” and how it can be corrected.

• Listen in on this conversation between Michele Norris, founder of The Race Card Project™, Ford Foundation President Darren Walker, and Jeff Raikes, Co-Founder of the Raikes Foundation and former Microsoft Business Division President, as they discuss why philanthropy has to talk about race, as well as the term “color-blind.”

• Here’s a webinar on responding to racial injustice as a nonprofit.

• Equity in the Center has a great resource for creating a “race equity culture” within nonprofits and philanthropic institutions, and includes how to bring in multiple stakeholders.

• Get your board on board with supporting leaders of color. This article from the Nonprofit Quarterly lays out some terrific action steps.

Resources Specifically for Faith-Based Organizations

As a person of faith who works with a lot of Christian ministries, I wanted to include this special category for those seeking racial reconciliation through the lens of their spirituality.

• The team at Be the Bridge has created all sorts of fantastic resources, including topics dealing with white privilege, implicit bias, and racial injustice. The founder, Latasha Morrison, also wrote, Be the Bridge: Pursuing God's Heart for Racial Reconciliation, which is a bestseller.

• Barna has put together 10 data-driven resources for talking to your church about race, as well as a “Where Do We Go From Here?” digital download (currently free).

• Daughters of Abraham is an interfaith book club where Christian, Jewish, and Muslim women can learn from one another and safely discuss their similarities and differences.

• The Anti-Defamation League has a long history of fighting injustice, and you’ll find a lot of resources on their website.

• The Islamic Speakers Bureau conducts interactive presentations designed to provide information about Islam and Muslims, answer questions, and cultivate relationships.

• The Lausanne Movement put together a few articles, videos, and even a devotional plan for working toward racial justice.

Did I miss something that should be included? Let me know!

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PIN THIS POST FOR LATER:

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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29 Sensational Nonprofit and Social Enterprise COVID-19 Success Stories

“Empty pockets never held anyone back. Only empty heads and empty hearts can do that.’” - Norman Vincent Peale

You don’t have to look far to see the devastating effect that the coronavirus is having on small businesses and nonprofits. It’s very scary out there. But, in the midst of all the bad, there are nonprofits and social enterprises that have found success during COVID-19. They are proof that, no matter your mission, people are still buying and donating.

These scrappy, cause-focused organizations have exercised creativity despite the constraints. They are an example for all of us to follow as we pivot in the short-term in order to be around in the long-term.

At this point, we are about two and a half months into the coronavirus pandemic. Collectively, we are all working through the five stages of grief, and wondering what life is like on the other side. I don’t know about you, but I’ve passed the binge-watching Parks and Rec stage, and am not quite to the acceptance stage yet.

However, we are past the shock, and need to move into action. That’s where you will find a new normal that looks both familiar and relevant enough to work with. It may be painful, and it may be a learning curve, but it is do-able.

The nonprofits and social impact companies below are just a few examples of what your future could look like. Theses mini case studies are meant to serve not as a blueprint, but as a jumping off point. I hope you see yourself in their stories.

You need to read this post if:

• You have stopped marketing because you don’t have a corona virus-related mission.

• You are considering closing your doors because of an uncertain future.

• You want examples of what is working for other nonprofits and social impact organizations like yours.

• You need some inspiration to get your wheels turning.

• You want to read something that reminds you of why you do what you do.

• Like me and John Krasinski, you just want some good news.

Your work matters. Keep going. Here are a few organizations that will show you how.

17 Fantastic Examples of How Nonprofits Have Pivoted During The Coronavirus

Nonprofits have never been known to shy away from a challenge. They were started by helpers, dreamers, and those who only saw big problems as big opportunities. In one way or another, all of our lives are better with nonprofits, and the folks below are just a few reasons why.

Be the Bridge*

Who: Be the Bridge empowers people and culture toward racial healing, equity, and reconciliation.

Problem: Racism is on the rise, and some people are using COVID-19 as an opportunity to show prejudice against others and act in hateful ways.

Solution: BTB Youth hosted a two-day, online training to address racial trauma in the midst of a pandemic, including interviews with BTB community members and webinars from experts in racial trauma. Students also had a dance party with a DJ, processed the information with new friends, and left with activist artwork and a copy of the new BTB Youth Anti-Racism Guide, "Say Something."

Why this works: BTB is always quick to provide solutions and answers for their community. Their Youth initiative is still very new, and clearly, this training wasn’t on their radar until recently. However, they pushed their initial plans aside when they saw a need they could meet for a group that likely wasn’t getting answers elsewhere. And, especially because they were speaking to students, they included elements that added some levity to a very difficult topic.

Your turn: Who are you uniquely positioned to speak to, especially when that group may be off of everyone else’s radar? In times of crisis and stress, how can you bring a smile to someone’s face or sense of humor to the situation, while still acknowledging the seriousness of the problem?

Break Into Business

Who: Break Into Business coaches young people to launch real businesses.

Problem: Their content is typically taught over the course of a semester, and learning takes place in person.

Solution: They turned their semester-long program into one-week, online bootcamps. They kept the business mentors, pitch sessions, and initial seed money grants, but condensed the material into a format for today’s learning needs. Additionally, they can now serve kids all over the country, rather than only here in Atlanta.

Founder, Monica Lage, said, “We sold out of our first event, and the experience truly exceeded our expectations in terms of how much the students learned, how much fun they had, and how close their friendships became. We are now running an expanded set of programs in May and June!”

Why this works: By condensing and moving their curriculum online, they can actually serve more kids in smaller groups. And, let’s face it, if anyone is going to adapt to online learning, it’s going to be kids! They are also providing kids with a different opportunity for learning since kids might not want to crack their math books open, but they’ll be excited to learn how to make money!

Your turn: How can you keep the integrity of your program, while still adapting it for the online space? Can you serve smaller groups of people more frequently, rather than only focusing on large audiences?

Career Up Now

Who: Through innovative networking and education opportunities with industry leaders, Career Up Now empowers emerging professionals to advance their careers while incorporating Jewish values into their lives.

Problem: Career Up Now held a lot of in-person events around the country to educate and connect their community.

Solution: Based upon the results of their COVID-19 survey, founder Bradley Caro Cook launched an interview series called Socially Distanced Close Ups. These are 10-30 minute Zoom interviews to share the featured guest’s wisdom, allow them to conduct a workshop, or even interview other influential leaders.

Why this works: First, they surveyed their audience to find out their needs and wants. They didn’t have to guess. Second, many organizations struggle with having enough time to create their own content and build their audience. This option allows you to do both at once, with less of an effort on your part. The content comes from someone else, and they will undoubtedly share it with their own tribe, which increases your awareness.

Your turn: Have you asked your donors and customers what they need or want right now? Whose knowledge can you leverage as content for your organization? Who already has an audience that you can tap into to further your reach?

Carry 117

Who: The Carry 117 model revolves around going beyond charity to support income alternatives. They help preserve families and prevent more orphans in Korah, Ethiopia, by providing opportunities for women to work and earn a paycheck.

Problem: No mission teams were traveling to Ethiopia to buy products in their store, all US imports were halted, and large orders were cancelled. Social media efforts continue to drive sales for current inventory, but something else needed to be done. Without continued sales, the results could be devastating for the women and families who depend on work to feed and support their families in Korah. 

Solution: Rather than make retail products in the short-term, Carry 117 is now making personal protective equipment (PPE). Sewing machines that recently produced leather goods have shifted to making masks and other devices for the local population. Partnering with a local sponsorship organization, Carry 117 staff have produced hundreds of cotton masks that are being distributed free of cost in the surrounding community. Not only that, they have also designed a hazmat suit and a face shield which can be produced once they get the go ahead from the Ethiopian government. 

Why it works: The flexibility and temporary shift in production is a bridge to survival. The women of Carry 117 are also proud to be part of a team helping their community ward off this fast-spreading, deadly virus, and in doing so, their work continues to bring them dignity and a hope of a bright future.

Your turn: Even if you can’t make PPE, how can you continue to provide your beneficiaries and artisans with meaningful work that continues to bring them dignity?

Children’s Discovery Museum of San Jose

Who: The Children’s Discovery Museum of San Jose inspires creativity, curiosity, and lifelong learning.

Problem: On March 5th, the Children’s Discovery Museum of San Jose (CDM) had to close its doors due to a staff member’s potential exposure to COVID-19. Additionally, CDM was already facing a more than 25% shortfall of its annual operating budget before the stay-at-home order went into place.

Solution: If visitors couldn’t come to the museum, the museum had to come to them. And Media Cause, their digital marketing and fundraising agency, quickly came up with multiple ideas to help the museum pivot. Within a couple of weeks and despite a wave of layoffs, CDM launched the Virtual Purple Museum. It started with three weekly emails to share content, activities, and tips for both kids and parents. A story time livestream with science and art activities was later added. The response was great, and because the experience was now online, they tweaked their Ad Grants strategy to expand targeting and help families all over the US benefit from these resources.

In addition, Media Cause layered in a fundraising strategy to inspire donations through an email campaign leveraging the museum’s transparency, and help them introduce sponsorship opportunities of the Virtual Purple Museum emails and activities. Finally, they launched a #GivingTuesdayNow campaign that raised $18,000! All of these efforts ensure that CDM will celebrate its 30th anniversary in June!

Why this works: First, CDM and Media Cause tried something, saw that it worked, and then built on that success. They didn’t leave it as is, but tweaked as they went, and kept delivering valuable content to their audience. Second, they are still fundraising! Just because you aren’t healthcare-related doesn’t mean you can’t ask for money. People who support you will continue to support you, even if it needs to look a little different for both of you.

Your turn: Have you made a pivot? If so, how can you build on it? Have you stopped asking for money? If so, how can you continue to convey your value and ask for it respectfully?

The Constellation Coalition

Who: The Constellation Coalition creates opportunities for 1 to 1 sponsorships that empower and invest in women entrepreneurs in the developing world. 

Problem: They launched their organization publicly on March 10th—just days before the world shut down. With people losing their jobs, they feared that they would lose some of their initial sponsors, and that no one else would be interested in joining them.  

Solution: They focused their messaging on the need for poverty alleviation in light of the current crisis. They also reached out to a contact about a sponsorship, but when she couldn’t commit, they gave her the option of becoming a monthly donor. Additionally, another new sponsor has a podcast, and invited the Executive Director on to talk about their work, which helped get their message out to more people—and for free!

Executive Director, Ashley Johnson, put it this way, “I have realized that now it is more important than ever to focus on global poverty as these communities are the most vulnerable to a global pandemic! And thus far, ALL of our sponsors have stuck with us, and we've even gained a new sponsor and a new monthly donor. I know these things seem so minor in the grand scheme of things, but that's kind of our whole schtick! One person connecting with one other person changes the world. Baby steps. Small changes. That's how we start a global movement!”

Why it works: First, they made the correlation between their mission and the current crisis, and communicated that to donors. Second, they kept asking! Your people still want to hear from you, and be sought out by you. Third, they had multiple giving options that worked for them and donors.

Your turn: How can you connect your mission to today’s needs? Do you have multiple options for giving?

GA Gives

Who: Each year, the Georgia Center for Nonprofits (GCN) hosts the state’s nonprofit giving event in partnership with a legion of generous corporate, foundation, civic, creative, and media partners. In 2017, it unified with the global #GivingTuesday movement, and GCN now serves as state organizer for the Georgia campaign. 

Problem: Georgia nonprofits were reeling from COVID-19. Donations were down, fundraisers were cancelled, and nonprofits were struggling to figure out their next steps.

Solution: #GivingTuesday is usually held the first Tuesday after Thanksgiving, but because that was months away, a second day of giving was added to the calendar: GAgives on #GivingTuesdayNow. They also held their first-ever GAgives Facebook Livestream, a showcase for the resourcefulness and impact of the nonprofit community, featuring art, cooking, comedy, four-legged friends, first-person success stories, and more. It included an application process, and resulted in 10 live participants and 31 pre-recorded segments.

Why this works: The Facebook Livestream added additional excitement to the day, both for the nonprofits who were selected and for their donors. It was also a way to highlight causes for donors who were interested in giving, but may not yet have a charity in mind.

Your turn: How can you add new excitement for your cornerstone events? How can you use your influence to highlight others?

HopeQuest

Who: HopeQuest helps individuals and families impacted by addiction to experience freedom, hope, and life through a clinically-effective and Christ-centered approach.

Problem: Prior to the pandemic, their previous level of care included three, three-hour meetings per week. These were conducted in person because this level of addiction treatment doesn’t typically happen online and there are insurance issues to consider.

Solution: They moved their teaching and curriculum online within one week! Utilizing Zoom, they created this stop-gap measure that serves their clients, is approved by insurance, and allows new people to join safely and easily.

Why this works: CEO Troy Haas told me this isn’t a forever solution, it’s a short-term one. Their programs are still best utilized in person, but this is a measure they are happy with for now. Your nonprofit or social enterprise may be disrupted for now, but trying something new and short-term can help you test long-term solutions. You don’t need to wait until your answer is perfect, just get started.

Your turn: What ideas can you start testing immediately (and easily) to see if they will at least work in the short-term?

House of Shine

Who: House of Shine helps students discover who they are and why their self-awareness matters. Their K-12 curriculum allows a student to see their unique contribution to their corner of the world and make informed decisions based on what they care about and who they are. 

Problem: They either facilitate their curriculum in schools or host workshops. In both cases, face-to-face interaction was essential to their previous model.

Solution: Enter Dr. Shine, their founder and executive director, who challenged her 13-year-old son to a passion project during his time at home because of his love of film and videography. Three days each week, Claudia and her son, Jack, produce “Operation Shine” for their followers and supporters to help them find shine and spread shine during this time at home. They’ve had an overwhelming response to these videos! 

Why this works: Their pivot taps directly into their mission of engaging kids in activities they already love and want to participate in. Additionally, a kid is helping to create the content, which makes it more appealing to his peers. Finally, you’ll notice the videos are pretty short, meaning you don’t have to invest a lot of time into creating them.

Your turn: If you’ve held back from using video, how can you simply get in the game to advance your mission

Love Beyond Walls

Who: Love Beyond Walls provides dignity to the homeless and poor by providing a voice, visibility, shelter, community, grooming, and support services to achieve self-sufficiency.

Problem: The homeless are especially vulnerable at this time because frequent hand washing is a key, preventative method for lowering the chances of contracting the disease, and they do not have immediate access to common methods of sanitation.

Solution: They set up portable hand washing stations around Atlanta. Each is filled with soap and holds 5-10 gallons of water. Founder Terence Lester and volunteers clean and refill the stations daily.

Why this works: Good Morning America covered this story on March 25th, which means Terence acted very quickly! He is well-known in our community for advocating for the homeless, and this is just another example of why donors, supporters, and fans trust him. Additionally, his swift action impressed recording artist, Lacrae, who purchased additional stations. He was also recently featured on the Today Show. Now this #LoveSinksIn campaign has gone national, and stations are being shipped all over the US!

Your turn: How can you dig further into your mission to build credibility with your stakeholders? Is your program, mission, or initiative newsworthy?

The Multi-Agency Alliance for Children

Who: MAAC coordinates people, resources, information, and a network of quality providers to create positive outcomes for Georgia's youth and families affected by foster care.

Problem: While continuing to provide services remotely, MAAC witnessed an increase in support needs related to COVID-19 that were outside of their normal program budgets. Additionally, youth in foster care are a vulnerable group who are disproportionately impacted by these challenges.

Solution: They launched a “Fill the Gap” campaign, and started a new Facebook page to focus on fundraising for individual youth needs during the COVID-19 outbreak. Luci Kade, the Communications and Development Coordinator, told me, “So far, it’s exceeded our expectations, and helped us go beyond our normal capacity for how we serve youth through our programs—while also engaging new donors via social media!”

Why this works: This solution is not only easy to implement, but targeted to specific needs and at affordable levels for all kinds of donors. It also quickly allows them to see their impact, as well as donate to issues and groups that matter most to them.

Your turn: What can you do easily, so that you don’t overwhelm yourself or your team? Have you made impact clear and accessible to donors?

New American Pathways*

Who: New American Pathways provides the more than 5,000 refugees per year who are settled in Georgia with the necessary tools to rebuild their lives and achieve long-term success.

Problem: Even though refugee arrivals have stopped, demand for services has not. This includes one program that prepares refugees for employment. Many refugees have lost their jobs, especially those in warehouse and hospitality jobs. And while some are eligible for stimulus funds, those who arrived after October 1, 2019, are not. This is especially challenging since many of them were looking for their first jobs when the COVID-19 began spreading in the United States.

Solution: Even though hiring is limited right now, they are doing virtual vocational counseling and coaching so that new Americans are able to work on their vocational skills to be ready when companies begin hiring again. They are also recruiting volunteers for virtual tutoring opportunities, so that refugees can practice English and prepare for interviews.

Why this works: They provide many more services than just this one, and with a small team. So, engaging their community in online volunteer efforts helps them not only serve their beneficiaries, but connect refugees to neighbors.

Your turn: How can you mobilize virtual volunteers so that they stay connected to your mission?

Orange / Parent Cue*

Who: Orange is a nonprofit organization providing resources to help churches engage kids, partner with parents, and equip volunteers. Parent Cue is a community designed to let parents know that they are never alone. Both are divisions of The reThink Group.

Problem: Churches that didn’t already have a strong online presence had to not only figure out how to recreate their experience digitally, but also how to keep their community engaged and connected. And parents who wanted a more in-depth Easter celebration than simply watching an online service were stressed trying to figure out how to pull it off.

Solution: Even though their preschool, children’s, and student curriculums are paid products, Orange created a free digital experience guide that includes video presentations, parent service guides, devotional guides, and more. Plus, they update it weekly! This is a huge resource for small churches who are less technologically inclined and have smaller budgets. In fact, it has already been viewed almost half a million times!

For parents who were left without in-person church services, community Easter egg hunts, and quality baskets and chocolate on Amazon, Parent Cue came to the rescue with Easter Jam. This free, at-home experience for the whole family came complete with a video, instructions, and even creative games to play with supplies they already had at home. It gave parents a new way to make memories with their kids.

Why this works: Thousands of churches around the world already use Orange curriculum, so this gave Orange another opportunity to serve their partners (and prospective partners). It also shows their dedication to helping churches succeed.

And Easter Jam met an immediate need for parents, and delivered it in an innovative, professional, and fun format.

Your turn: How can you go above and beyond in serving your audience? Even if it’s done in a much simpler way, how can you make your customers or donors look like the heroes?

Red Door Food Pantry

Who: Red Door Food Pantry provides food assistance to those who need it in Bartow County, Georgia.

Problem: They typically offered traditional food pantry walk-up distribution and a mobile food pantry. They also partnered with local schools, which were then closed. And numerous people in the community lost their jobs, so demand had increased even more.

Solution: They pivoted and launched Dinners To Go, a drive-thru dinner pickup service, in conjunction with other local nonprofits, restaurants, corporate sponsors, and individual donors. These hot (and incredible looking) meals were free, but Eventbrite tickets were encouraged so the team can plan accordingly. In two months, they served more than 50,000 meals!

Why this works: They were able to work with food suppliers and restaurants to repurpose food that might have gone to waste, such as food ordered by schools and restaurants that were closed. They also gave an easy (and visible) option for corporate partners to get involved and volunteer. And they used tech to facilitate the process, easing their own planning.

Your turn: What opportunities do you have for corporate partners to be involved, and make them look good to their audience as well? How can free technology aid your process?

Refuge Coffee Co.*

Who: Refuge Coffee Co. exists to serve the global community in Clarkston through coffee-related job creation, job training, social networking, and commerce.

Problem: Their coffee shops were closed and their catering gigs were cancelled. They still offer pickup and delivery, but Refuge is more than a place, it’s a welcoming community where all kinds of people gather. They also hosted in-person events regularly.

Solution: So many! The creativity of this team is never-ending. They moved their 5K race online, drove their coffee truck to neighborhoods by request, created an online tip jar, created a drive-thru version of their annual artisan market, and even launched a “save your spot” at their second location, which effectively gives you exclusive use of the coffee shop for the day. Their team is the definition of how diverse teams can solve big problems.

Why this work: It’s true that a coffee shop on wheels gives you a bit of an advantage, but they always take everything to a new level. Because they employ refugees and resettled immigrants, their motto is “welcome,” and that informs everything they do. Their donors and customers are generous because they know Refuge will go the extra mile (literally) to delight them.

Your turn: How can you go beyond what your customers or donors expect to really make their jaw drop?

Shakti.ism

Who: Shakti.ism is a nonprofit social enterprise that empowers and employs disadvantaged women in India and beyond to make one-of-a-kind, fair trade accessories and gifts from repurposed and recycled saris.

Problem: The world was entering panicking mode and the shop hadn’t opened yet. Additionally, the artisans didn’t have other jobs, a safe place to shelter, or even access to food or basic supplies during India’s five-week lockdown.

Solution: Founder Jitna Bhagani moved up her shop launch date because she wanted to provide the tailors with ongoing income during India's lockdown. To meet short-term needs, she also found a way to source provisions from NGO partners for the women tailors and their community, who are mostly tribal gypsy people. As a result, they ended up feeding 300+ individuals! And now these women are employed and can care for their families.

Why this works: Jitna had been laying the groundwork for months, but saw this difficult challenge as an opportunity to get her message out sooner. She adjusted her timeline to fit the situation. Additionally, due to the extreme, short-term need, she did the tedious and manual work of reaching out to those who could supply these women with the basic necessities they need to survive, and eventually found someone who could help.

Your turn: How can you be more flexible with your plans in order to reach your goals? Who do you need to partner with to get your beneficiaries what they need? What product or service can you launch now to start making an impact?

12 Social Impact Companies That Haven’t Been Stopped By The Pandemic

For-profit social enterprises and social impact companies are already in a highly innovative space, but the pandemic has proven that their ingenuity and creativity can’t be stopped. By living at the intersection of commerce and cause, these organizations are in a unique position to bridge multiple gaps.

Branch

Who: Branch is a new, Atlanta-based startup focused on making information about state and local elections convenient and digestible. 

Problem: The platform was originally centered around 20-minute podcasts only. They thought creating episodes for each office would be an easy way for the information to fit into people’s lives when they’re commuting or getting ready for work in the morning. However, there’s not as much opportunity for this style of multi-tasking anymore,

Solution: They adapted their product to people’s current lifestyle by pivoting to shorter content snippets of eight to 12 minutes, as well as providing "candidate side-by-side" content which allows people to read about candidates without needing to listen.

Head of Production, Walter Ley, said, “More than anything, this demanded being in-tune with how people‘s habits were changing, and being willing to let go of ideas we thought were fundamental.”

Why this works: Sometimes you have to “kill your darlings,” as the saying goes, by removing parts of your work that you once considered vital. In the end, if you aren’t serving your audience in a way that works for them, you don’t have a viable business model.

Your turn: What have you been holding on tightly to that needs to be let go of, at least for now?

Chroma Realty / Move LaMorInda / Co-Work LaMorInda*

Who: Kristina McCann is an East Bay realtor who also runs a free co-working space in her area to give nonprofits, work-from-home moms, and anyone else who needs a place to meet the opportunity to get work done in a professional environment. She is absolutely passionate about making people feel at home in her community.

Problem: Her co-working space is closed, and she had a hard time adjusting to the shelter-in-place order. As a mom, the social media posts about kids missing their birthday parties also hit her hard, and she wanted to help.

Solution: Flamingos. In the cover of night, Kristina ‘mingos the lawns, giving the birthday boy or girl a surprise out their window when they wake up. She’s since expanded to other celebrations like adult birthdays, anniversaries, and thank you’s to healthcare workers and teachers. She sometimes does three to five of these in one night!

She said, “I initially posted on a local community page, thinking I would wake up in the morning regretting a 'dumb' post, and had 42 requests within 12 hours!” By late April, she was already booking into June.

Kristina has also started a #mingosforeducation fundraiser, where people can buy a flamingo, and the funds will be donated to local schools.

Why this works: First, it landed her coverage on the local news. Her creativity has helped her become a household name in her community, which will no doubt benefit her business far into the future. She’s also loved serving families around her and the schools during this difficult time.

Your turn: What out-of-the-box thinking can you execute that will serve your community and spread your message?

Flourish

Who: Flourish is a thriving peer network and social venture development consultancy that provides support, investment, learning opportunities, and specialist research and consultancy to enable women change-makers to flourish.

Problem: While they haven’t lost any clients or work due to COVID-19, they did have multiple in-person events planned for the future.

Solution: With some of the budget they saved in not running physical events, they created a small seed fund to invest in women change-makers around Greater Manchester. They’ve already invested in several and are holding future pitching events to choose others.

Why this works: Wow, talk about investing in their community! I love that they found a greater purpose for their excess funds, and didn’t resort to a scarcity mentality of hanging on to the money for another day. This speaks volumes for them as individuals and their mission, and no doubt their community has taken notice.

Your turn: If your company has not been adversely affected by the coronavirus, how can you use your success to lift others up?

Islamic Speakers Bureau of Atlanta

Who: ISB provides an opportunity for people to learn about Islam and Muslims in an objective and educational manner through dialogue, outreach programs, presentations, and panels.

Problem: People in the Muslim community were stressed and overwhelmed, both professionally and personally, when the shelter-in-place order came down. Additionally, Ramadan was fast-approaching, and they needed to know how this might affect their commemoration.

Solution: Soumaya Khalifa and her team launched morning inspiration videos on their YouTube channel to thoughtfully and intentionally guide their community through the changes, and what it would mean for them. In the last couple of months, they’ve covered professional and personal topics, shown recorded greetings from local spiritual, business, and governmental leaders, and even held a Jewish-Muslim Iftar.

Why this works: Just because we are leaders of nonprofits and companies doesn’t mean we are always able to compartmentalize what’s happening in our lives and in the world. Soumaya and her team address the person as a whole, and remind their audience that clinging to their faith is of vital importance right now.

Your turn: If you are used to only addressing your audience from a professional standpoint, how can you check in with them to make sure they are okay personally?

Mākhers Studio

Who: Mākhers Studio LLC is a creative, civic studio and design-build firm that provides innovative local manufacturing modular solutions to curate equitable urban design strategies.

Problem: Due to the coronavirus pandemic, hospitals have become crowded, clinics are overrun, and COVID-19 testing and antibody facilities are in short supply when compared to demand.

Solution: Mākhers Studio began building MedPods, their modular container clinics and housing units. With key healthcare partners, they can build and rapidly deploy multiple clinics, micro-hospital Pods, and “on-demand” housing.

Why this works: They answered an immediate and important need with an innovative solution that is squarely within their wheelhouse. Though this is a smaller pivot for them, it allows them to come up with a solution that few others are poised to execute. Their brand is cutting-edge, and this new product continues to showcase that fact.

Your turn: How can a small pivot continue to set you apart from your competition? What is one of your organization’s key values, and how can you draw attention to it at this time?

Raw Spoon

Who: Ross Boone is an artist, writer, and illustrator who uses art to give people hope and connect with a greater power. 

Problem: He partnered with a few churches in person as their artist in residence, but it was hard to show his art and tell the stories in the few moments he had in front of the congregation each week. Not to mention, most churches aren’t meeting in person at this time, which left him with limited options.

Solution: A church decided to host nightly Zoom meetings to build community and faith, and reached out to Ross. This was the perfect format to share his "Stations of the Cross" animations. Each night for 13 nights, he presented his art animations to the congregation to help stimulate introspective contemplation and group discussion. He has also since shifted to hosting online workshops and providing digital resources to help churches thrive during quarantine.

Ross said, “I'm not a health professional, but I like to think of myself as someone who tends to the health of souls.”

Why this works: As so many churches were struggling to figure out how to make online services work for them, Ross was in a position to help them bring deeper meaning to their virtual gatherings.

Your turn: Who can you partner with to meet a need and create a win-win?

Single Origin Skincare

Who: Single Origin Skincare reclaims used ground coffee from cafes, treats it, and blends it with premium ingredients to create luxury, organic, and affordable skincare.

Problem: Their mission stems from a concern for sustainability and reducing waste in global communities. COVID-19 has led to worldwide food shortages, and as a result, old models for food delivery, especially those using ethical methods are scarce.

Solution: SOS - Single Origin: Singapore. Working in conjunction with the National University of Singapore, they are building a team of 20-30 participants to assemble, stock, and ship urban farming systems in shipping containers that can be sent to any location that's experiencing food shortages. The first participants are 2020 graduates from the university who are left stranded with zero opportunity for jobs.

SOS Founder, Dean Sprague, notes, “Two birds, one stone. Out-of-work graduates are being employed to help others experiencing food shortages and other fundamental food system issues.”

Why this works: SOS stayed true to their mission, but found a new way to solve today’s problem. Their skincare products are still sold online, but they have (at least temporarily) turned their focus to an immediate need they are capable of addressing. Bonus points for creating jobs and partnering with another organization!

Your turn: How can you pivot what you do to still answer why you exist?

Solutions for the Planet

Who: Solutions for the Planet motivates young people to learn about science, technology, engineering, math, and sustainability issues by partnering with companies that are leading in these fields internationally.

Problem: Their flagship initiative, the Big Ideas program, was an in-person event that required groups of students to be mentored by business leaders in order to create a submission for the Big Ideas Competition. Finalists were then supposed to present in person at a national event in the UK.

Solution: The entire, eight-week event was moved online in four weeks, so that hundreds of students didn’t miss out on the end of the competition to develop and present their Big Ideas. They built a custom platform on their website where students can participate in challenges from home that guide them through the creation of their business plan, while staying in contact with the staff, their teachers, and their mentor. Pitches will be done via video for judges.

Non-Executive Director, Kat Luckock, reflected, “We've had to make some tough decisions, but we've also seen this as an opportunity that may add real value to our program next year and beyond when we get back in to schools, as we'll have a digital platform to add value to the in-person delivery.”

Why this works: So many of you have had to move your events online, and I can only imagine this one is especially challenging because it requires the collaboration of both schools and companies. This is a great example of not only how an event can work online for now, but create even more value for a future in-person gathering.

Your turn: If you’ve moved your products, services, or programs online, how can that enhance your mission both now and later?

Vector Global Logistics*

Who: Vector Global Logistics is a supply chain and logistics company. Their motto is “logistics” with purpose” because every shipment gives back to those in need.

Problem: Everyone and their mother needs Personal Protective Equipment (PPE) right now, especially as all 50 states and numerous countries around the world are slowly opening for business again. But who do you order from when everything takes weeks or months to deliver, and you aren’t even sure which companies are reputable or trying to scam you?

Solution: Vector has done the legwork to partner with reliable companies, so that you get quality products at a fair price. They remove the guesswork. They even created this microsite to focus specifically on this initiative, so that you can quickly find the information you need.

Why this works: On the surface, this isn’t much of a pivot. They are in the supply chain business after all. But this initiative not only gives them an opportunity to become an even bigger leader in their field, but it gives them the chance to spotlight their giving and purpose even more, which is the reason they exist. They’re an anomaly in their industry, and this further distinguishes them.

Your turn: How can you further set yourself apart from others in your industry? How can you authentically communicate your mission in light of our current circumstances, even if it’s not directly coronavirus-related?

Vida

Who: VIDA is a collaboration of designers and makers around the world that brings original, inspiring apparel and accessories to life, creating beauty every step of the way.

Problem: People around the world are trying to get their hands on cloth masks that are safe and effective (and, dare I say, also look nice). And many of us would like to support a good cause at the same time.

Solution: VIDA started making masks that are high quality and even adjustable for both kids and adults. And unlike so many other sites, they laid out their product pages well, gave terrific descriptions and instructions, and also highlighted the social impact.

Why this works: People are desperate for a good mask these days, and VIDA is doing everything they can to not just sell their product, but put people at ease. The product pages are clear and give you all the details you need. They also have multiple blogs on their website that tell you the product status, how to care for your mask, and details on their social impact. I ordered a mask several weeks ago, and have also received several emails with status updates. They go a long way to keep you informed!

Your turn: How can you better highlight the features and benefits of your products and services on your website? How can you proactively keep your customers and donors updated on what’s happening, rather than waiting to be asked?

The World’s Corner

Who: The World’s Corner connects conscious consumers and women artisans around the world to help preserve traditional crafts and help communities thrive.

Problem: The artisans are typically from very poor communities and countries, and have been economically hard-hit by the coronavirus. Additionally, people everywhere have been more cautious about their buying decisions.

Solution: Founder Patricia Chourio wanted to rethink the type of content they were sharing as a company. She decided to reach out to friends and social entrepreneurs who are involved in the slow and sustainable fashion world to create more educational content about these important topics.

Additionally, they are sharing how their artisan partners are dealing with the current situation, and how they’ve shifted their own business models to support their communities. One partner in Guatemala started a fundraiser to donate food baskets to people in her community. The fundraiser has been so successful that she has been able to help more than 100 families from her village and other nearby communities. Another partner in Vietnam started making masks and donating them to her customers and other artisans in her cooperative.

Why this works: Because so many people are concerned about unnecessary spending right now, it’s a terrific time to educate the public on slow and sustainable fashion, and Patricia is in an excellent place to do that. This content also aligns well with her mission. And highlighting stories of reliance in their artisan community is inspiring to their audience, and may lead them to make a purchase or donation in support.

Your turn: How can you adapt your content to address people’s current habits? Are you frequently sharing stories about your beneficiaries and how this crisis is affecting them, both positively and negatively?

WorthyNest

Who: WorthyNest® helps families build wealth in a way that aligns with your values. They walk alongside you, offering conflict-free advice and accountability. 

Problem: Everyone was (and still is) freaking out about their finances, budgets, investment portfolios, 401Ks, and anything else that had a dollar sign attached to it. And owner Deb Meyer wasn’t able to pick up the phone and reach out to every client immediately as the stock market took a sudden nosedive. 

Solution: Their marketing messages centered on being the steady voice when everything else seems to fall apart. Additionally, Deb began sending weekly emails to clients through Mailchimp. It was mid-April before she could reach out individually to clients, so this was a scalable touchpoint. Further, her team became laser-focused on client retention, and as a result, they haven’t lost any clients!

Why this works: One-on-one communication is best, but it’s not always possible. You only have 24 hours in a day, so it’s essential to find ways to stay in touch with your people, especially during times of crisis. And email still has a much higher ROI (return on investment) than social media, so if time is of the essence, go with email. Finally, so many of us get caught in the exhausting cycle of bringing in new clients and donors, and this can often mean neglecting those who have already said yes to you.

Your turn: How can you continue to nurture relationships so that you retain your customers and donors, rather than being stressed by always finding new ones?

Did I miss your story? Please leave it in the comments. I’d love to read it.

Did you see something that would help a friend? Please share this post with them.

* Past or present Signify client

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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