The Ultimate Guide to Creating Testimonials That Demonstrate Your Mission and Attract Social Impact Stakeholders

There’s a reason why Amazon, Google, and Yelp reviews are so popular. We value the opinions of others, especially when we’re making decisions on whether or not to invest our time, money, or support into a product, mission, or organization. 

Marketing your organization is vital, but what will really make it stand out is having stellar testimonials from real, enthusiastic people. 

Gathering and utilizing strong testimonials can make a huge difference for your organization because they can turn potential customers, donors, or partners into dedicated stakeholders and avid fans. 

That’s where this guide comes in! 

You’re already a fantastic advocate for your organization on your own, but all the work doesn’t have to fall solely on you.

Building a library of powerful testimonials you can pull from will drive more supporters, customers, volunteers, and partners to your organization—and help spread your mission even further. 

With this ultimate guide, you’ll learn more about…

1. The best questions to ask to get the most useful testimonials 

   Great testimonials start with great questions. If you’re wondering how to get your customers, donors, volunteers, and partners to provide thoughtful and valuable testimonials that showcase the strengths of your organization, this guide is chock full of sample questions and pro tips.

2. The different types of testimonials and how each may benefit you

   Whether it be a written testimonial in the form of a Q&A, a short story, or a video testimonial, different formats can work better for different businesses, initiatives, or platforms. 

3. How to make the most of your testimonials 

   Once you have them, you have to use them! Your testimonials should become an integral part of your marketing strategy and be displayed in multiple spots. These gems are proof that your organization changes lives and makes a positive impact, so share them every chance you get.

4. Examples of strong testimonials 

   To give you a teaser of what you can expect to see in this guide, here are a few sneak peek examples:

If you’re a nonprofit, draw inspiration from this video from Habitat for Humanity, which highlights a volunteer’s experience. Or, take a look at how SERV International uses a short story format to tell the story of Rebecca, a young woman directly impacted by their work and mission.

If you’re a for-profit, see how Thrive Cosmetics uses a real customer video to demonstrate the benefits of one of their products. I also have client testimonials for Signify showcased on my Instagram, my website, and via email blasts.

This is just the tip of the iceberg of all you can learn about creating and showcasing testimonials. 

The work you do is important, and this guide gives you the tools you need to create testimonials that demonstrate your impact and attract new stakeholders to your cause.

Though the process of asking for testimonials can seem intimidating, the benefit of having strong first-hand accounts advocating for your organization will amplify your efforts, your voice, and your mission.

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I'm Kristi Porter, and I started Signify to help small nonprofits and for-profits with a social mission get noticed and grow through effective marketing and communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to make sure you focus and shine. When you succeed, we all win.

8 Creative Ways to Gain More Email Subscribers

In a world where almost everything is accessible online, standing out and drawing people to your website is imperative to keep your mission moving forward. Gaining loyal customers or donors means keeping them in the know through your blog, newsletter, or eblasts. But first, you have to get their email address. 

Between all the blogs, online shops, and websites, all of our inboxes are already crowded with marketing emails asking for sales and donations, and the old classic “Sign up for my newsletter!” call to action just isn’t cutting it anymore. 

You need strong, creative, and enticing messaging on your opt-in forms so you can grab that email address, stay in touch with someone, and educate them on your mission. (An opt-in is when someone signs up to receive emails and ongoing communication about products, services, or information from your organization.)

Those fields that you see at the end of marketing emails or on websites asking for your email are opt-in forms, and utilizing them correctly is becoming more and more important. Consumers and donors are reluctant to add more clutter to their inbox, so your audience needs to know what they’re getting and why they’ll benefit right from the start. 

Here are eight creative alternative ways to get new email subscribers and not get sent to spam.

1) OFFER AN INCENTIVE IN RETURN

This is a big one! People love an incentive. Give them something in return for the email address they’re giving to you.

If you’re on the TOMS website shopping for shoes, you’d probably love to win a free pair (and who doesn’t love free things?!).

LeeAnne of Change the World by How You Shop hosts a different giveaway each month by collaborating with brands featured on her site. This is a great way to build your email list! 

(PSST—If you haven’t read LeeAnne’s recent guest post on turning customers and donors into passionate fans, you should definitely do that!)

This one from Plywood hits multiple points: It’s descriptive, offers an incentive, and is exclusive!

Giveaways, discounts, free downloads, and special products are all great incentives for enticing someone to join your mailing list.

2) DESCRIBE WHAT PEOPLE CAN EXPECT 

If you’re clear in your messaging about what people can expect to get from you (hopefully on a consistent basis), it’s more likely that they’ll opt-in. Tell them what to expect and how it’ll help them.

There’s full transparency in this example. You know just what you’ll get from Habitat for Humanity’s emails—how delightful!

Take a page from my own book! In this example, I state exactly what people can expect in their Inbox, how it will help them, and how often they’ll receive emails, too.

This example from Thyme 4 Friends not only addresses the problems that its audience is facing, but tells them what to expect from upcoming emails.

Bonus, this one from Warby Parker is also super short and direct! 

3) ENTICE PEOPLE AND MAKE IT FUN!

Fun, witty, creative wording grabs people’s attention and makes them more eager to hear from you. Make them laugh and they’ll be excited to open your emails.

Who doesn’t love Ben & Jerry’s? Their messaging is so fun!

Alex’s Lemonade Stand plays up their mission and their roots while encouraging people to join the fight against childhood cancer, a very worthy cause.

Punny and includes a fun quiz? Yes, please! And quizzes are very popular right now. While not directly calling for people to join their newsletter, Bombas still requires an email address to receive the results. (Most people do . . . and you get added to their email list at the same time.)

When appropriate, let some humor shine through to connect with your audience. It’s a welcome and fresh reprieve from more serious, cut and dry marketing efforts, especially among younger generations.

4) SHOW PROOF 

Throw a few stats or social proof in the mix. This makes you more credible to potential donors and customers and helps convince them that they need to stay informed about your organization.

Highlighting how many subscribers you already have, as Cru does here, can be a good way to grab people's attention and make them want to be part of your crowd.

Girl Scouts demonstrates that their content is proven to help you, which can make parents more curious as to what they have to say.

5) KEEP IT SHORT AND SWEET

Keep it simple! Our eyes can glaze over long paragraphs, so keep it to a minimum. You want them to get the gist quickly. Try using just a few compelling key words to convey your point and get those email subscribers.

Everyone wants to actually enjoy reading their emails, right? The Good Trade has a simple, clean opt-in form.

Also from The Good Trade, this one highlights that you can expect uplifting content in just one sentence. We all want to hear more good news these days.

The two examples above are also great because they convey that their content is light and enjoyable in addition to beneficial.

So Worth Loving wants you to know that they are there to help you through the hard times, and “embrace” and “empower” are two incredible words that pack a punch.

6) MAKE IT EXCLUSIVE 

Creating a sense of exclusivity makes people feel special, and incentivizes them to sign up so they don’t miss anything. FOMO is real!

By using the word “insider,” Causeartist makes their content exclusive and lets you know there are special things you’ll hear about by opting into their emails that you otherwise wouldn’t.

Baronfig highlights that you’ll be the first to know about their new products, limited releases, and more exclusive content if you sign up for their newsletter. And they keep it brief!

Similarly, State Bags also makes use of exclusivity here, and lets you know exactly what to expect from their emails. A win win!

Allbirds has a great form here. They describe what you can expect to see, have a catchy header, and highlight the exclusivity of joining their list. Sounds like more insider discounts!

7) PLAY TO EMOTION

This is especially effective if you’re a nonprofit. Appeal to people’s emotions. Why should they care? What do they need to know about? How will your emails keep them informed?

This one from Thorn is simple in design yet still descriptive. It asserts their mission clearly and appeals to a supporter’s values.

New Story Charity makes sure potential donors know that 100% of their donations really go to helping families in need and encourages people to stay in the know so they can be part of the solution.

The call to action in Malala Fund’s newsletter form is super gripping and impactful. It makes you want to step up and join the fight.

8) INSPIRE YOUR AUDIENCE 

Use empowering and inspiring messaging that will make people want to be a part of your mission—and stay up to date on it!

Goodgigs uses action-forward, empowering messaging to gain more subscribers. (And they’re upfront with how often people can expect to receive emails!)

BuildOn’s method here is clear, informative, and powerful. They’re letting you know that by joining their email list, you’re becoming part of something big and impactful.

Simple, effective, brief. Preemptive Love cuts right to the chase and further demonstrates their mission, inspiring people to take action.

 A Few More Tips for Getting More Emails

Here are a few more tips to consider when formulating the perfect opt-in messaging:

1. Tell people how many emails they’ll get. Remove the fear of constant spam by being straightforward with how many emails you’ll send them over a specific time, or even give them an option! (ex: Receive weekly updates.)

2. Match your messaging to the page people land on. If your form is on a blog post, personalize it to the content they’re currently reading. Since they’re already loving what they’re seeing, this will increase chances that they sign up for future emails.

3. Make your call to action (CTA) button clear and creative. Avoid the typical “Subscribe” or “Enter” text on your button and jazz it up to match your organization’s mission or personality! 

4. Have multiple points of capture on your website. Keep a form on the bottom of your home page, at the end of your blog posts, anywhere you can! There should be several of them sprinkled throughout your site since people will navigate your website in different ways.

5. Don’t ask for a ton of info. The more info you ask for, the less sign-ups you’ll receive. It’s best to just ask for a first name and an email, or just an email address. 

6. Conduct testing. Try a few different things out. What works for one audience might not work for another, so do some tests and see what performs best.

Now, go forth and get those emails! Your message is worth spreading as far and as wide as possible, so avoid “Sign up for our newsletter” and, instead, highlight the aspects that make your work unique.

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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This post was co-written by Kristi Porter and Megan Westbrook.

4 Ways to Help Donors and Customers Find Your Social Impact Mission on Google

Getting found by your ideal customers and donors on Google . . . it’s the Holy Grail, isn’t it? It’s one of the main reasons you created your website, but you quickly learned that it isn’t a “build it and they will come” scenario.

Or, is it?

While it’s not easy and it does take time, there is one method that you can’t overlook if you want your nonprofit or social enterprise to show up on that coveted first page of Google: Search Engine Optimization (SEO).

By this point in Internet history, you’ve probably heard the term, but you may be lost as to what it is and how to make it work for your mission. I know I was. For several years, I tried to learn from the latest guru but kept getting overwhelmed and scratching my head—until I met Meg Casebolt of Love At First Search.

Meg is the first person to make SEO click for me, and she’s going to break down some of the basics for you below. If you start to put her advice into action, you will see results. After taking her course, I have seen a steady uptick in new leads and clients from Google! And it’s exciting every single time.

Your work deserves more attention and with Meg’s advice, you can help ideal customers and donors find your social impact mission on Google.

Let me guess, when you first announced your nonprofit or social enterprise and launched your website, you expected people to come to you in flocks. And maybe they did . . . at first! Who wouldn’t? You’re awesome and you believe in what you do, and it’s having an impact on the world! 

But now that the initial excitement has worn off, your social media channels aren’t getting as many clicks as you’d like and it seems that all your efforts are falling flat. You know that you have the power to change lives, but people just aren’t finding you.

What if I told you there’s a way to help more people find your amazing cause online?

When people want something, they search for it, and if you set your website up correctly, it can show up around the clock to lead them to learn more about your cause. The secret to getting those new leads from Google? It’s called search engine optimization, or SEO.

I know it might sound intimidating or even a little sketchy (we all get those spammy emails!), but I promise that the SEO tactics below are all based in solid business practices. Good SEO, applied to your blog posts in particular, will help every part of your online presence so that more people are aware of the beneficial work you’re doing.

Wait, What is SEO?

To put it simply, SEO is a collection of activities to improve the amount and quality of organic traffic reaching your website from search engines. It’s the way that people find answers to their questions on traditional search engines (like Google, Bing, and Yahoo) and also on sites you may not think of as search engines (like YouTube, Pinterest, eBay, and Amazon) and even industry specific directories like Charity Navigator or Guidestar by Candid.

Optimizing for search means that you’re trying to get search engines like Google—the world’s most popular search engine—to see your website and blog posts or other content as both knowledgeable and trustworthy, and to lead people to it quickly and efficiently.

And the combination of more people finding you plus being seen as knowledgeable and trustworthy means an increase in sales or donations.

There are three main components of SEO:

1. Content (pages, blogs, videos, podcast show notes, infographics, etc.)

   Search engines are constantly reviewing new and fresh content on the internet. When someone types in an online query, Google searches through a huge index of text and tries to find content that has the information they’re looking for. 

   When it comes to content, a major part of the SEO process is keyword research (aka figuring out what people are searching for) by finding the intersection of:

   • What you want to be found for

   • What people are searching for

   • What doesn’t already have a gazillion results

2. Ease of Use

   When search engines deliver results, they want people to get the answers they’re looking for quickly and easily. So, if your site takes forever to load, is hard to read on a phone, or has tons of dead-end links, Google doesn’t want to share those results with people. Search engines want to recommend sites that not only answer people’s questions but also look good doing it—just like you, hot stuff!

3. Reputation

   Google relies on other sites to tell it how credible and trustworthy your site is. So, how do other sites give you the digital equivalent of upvotes? By linking to your site. And for once, the SEO gods have given us an easy-to-understand term for this: backlinks. 

   Backlinks are any links from other sites to yours. The best backlinks come from websites in your industry that have high authority (aka they have a lot of backlinks going into their site).

You can write the best blog post in the world and have the smoothest user experience, but if nobody trusts you? Womp womp, sad trombones.

What are some easy ways to get great backlinks for your nonprofit? Sign up for popular directories like Guidestar by Candid and Charity Navigator, post your job listings on Idealist, write guest blog posts for the Chronicle of Philanthropy or Nonprofit Quarterly . . . and make sure they all link to your website.

For you guys in the social enterprise space, you can become a member of the Social Enterprise Alliance, register as a B Corp, participate in 1% for the Planet, or any other number of organizations that have trusted online directories.

Even more PR-related opportunities like being a guest on a podcast (that has online show notes) or being listed as a speaker on a conference website helps to build those coveted backlinks.

Local SEO for Nonprofits and Social Enterprise Businesses

If you serve a specific geographic area with your services, you also want to consider Local SEO tactics. 

The first step for Local SEO is to set up a free Google My Business account, where you can easily tell Google where you’re located (if you have a brick and mortar location) and/or where your service area is (if you’re a home-based business or meet your clients at another location), as well as what you offer and who you serve.

Google My Business is a great tool not only for you to directly share your business information with Google, but also to solicit feedback from your clients, who can add reviews and user-generated content like photos directly to your account. This would then allow searchers to see them in Google Maps and/or local listings . . . like the B Corp company that installed our solar panels, which shows up in search results for terms like “green energy rochester ny.”

But how do you FIND those phrases that people might be looking for? 

Keyword Research for Cause-Focused Organizations

You probably already have some ideas for topics you could show up for like “educational charity atlanta” or “community gardening initiative” or “microfinance for poverty alleviation.” And you might have those words plastered all over your website. 

But is that really what your people are looking for? How do you know what they’re typing into Google?

Simple: keyword research. 

Keywords are the phrases in your web content that make it possible for people to find your site via search engines.

And often, the words that WE use (as people who deeply understand and care about our missions) are different from the words that new people search. 

For example, TOMS shoes starts their website with “we’re in the business to improve lives,” but do you know what keywords their traffic actually comes from? Keywords like “booties” (they get ~5000 visitors/mo from that), “wedges” (3500 visitors/mo). And “slip on shoes” (~2500 visitors/mo).

And it’s not just those large categories that TOMS shows up for . . . they also get about 75 people per month for “black canvas shoes” and 65 for “captain america shoes.” 

Those people aren’t specifically looking for TOMS because of their mission or corporate giving program, they just need new shoes, and it’s not until people get to the website that they find out about the company’s social impact. That’s not necessarily what they’re searching for, but it might be why they trust the company and want to buy once they discover it.

Here are three steps to help you get started with keyword research:

1. See what people are asking about your topic

   The best way to answer people’s questions is to go to the places they’re asking them and look for trends. So poke around the web! How do you know what phrases people are actually searching for once they get to Google? Easy! Use a keyword research tool.
   Type your topic into an idea generator tool like Answer the Public or Also Asked to get some fun ideas of the types of things people are looking for. 

2. Find the right keyword phrases

   One of the best free keyword research tools is Ubersuggest. It gives a ton of keyword research data to you—for free—in a user-friendly way. Using a tool like this, you can do some research on the keywords and topics you want to get out to the world and get an idea of how many people are searching for it. You can also get an idea of the SEO difficulty of these keywords, or how competitive that search term is. The lower the number, the easier it is to rank for that search term.

3. Choose 1 primary keyword and 2-3 secondary keywords

   In order to be super clear with Google about your topic or expertise, you should choose ONE KEYWORD that is most important to your end goal so that your writing has something to focus on. Then, you can sprinkle a few other keywords throughout your writing to make sure Google knows that they’re related. 

   If you’re having trouble narrowing down a keyword, don’t worry about it! Select a group of keywords for a specific post, and then if you find other keywords you like, write another post to talk about those!

You can create as much content as you’d like, and you can rank for infinitely keywords. The Red Cross has over 300,000 keywords pointing to over 10,000 pages on their site—heck, they have 14,000 keywords just about CPR!—so don’t feel like you have to limit yourself to a top three for your entire site. 

Keyword selection criteria

How do you select a good keyword, you might ask? For my visual learners, these are the three qualities of a good keyword. We’re aiming for that sweet spot in the middle). 

And here are some examples of how detailed your search terms can be, so you can start thinking about the level of detail that you need to rank for a high volume, low competition keyword:

Let’s take a look at what comes up when we search for “social impact” in Ubersuggest.

Here, we see that people are indeed searching for “social impact,” and we can see all the important metrics. VOLUME is the average monthly number of people searching that phrase, CPC and PD are about how many people are running Google Ads and how much they’re paying, and SD is “search difficulty” (how easy it would be to rank for that term).  

So when you’re looking at these numbers: The higher the volume number the better, and the lower the “SD” (aka SEO difficulty, aka competition) number, the better.

And if we search “social responsibility,” as seen below, we have even better volume numbers, meaning more people are looking for content relating to social responsibility! So, you may want to focus on a blog more catered to this topic.

Alright, so you’ve done your research and you have a keyword now, but I bet you’re wondering where it should go on your site or in your blog . . .

Where Do I PUT the Keyword in My Content? 

There are seven key places where you can include your keyword in the text of your website and your content. You should aim to include it in all these places, but if it doesn’t quite fit into one, it’s okay. It’s more important to be easy to read than to have the perfect placement.

1. Your SEO title (the blue text in search results)

2. Your URL slug (the part after the domain)

3. Meta description (the black text in search results)

4. Headline (the title of your post and your H1 headline)

5. In a subheading (H2-H6: you can have as many of these as you want)

6. In your image description(s) as an “alt” tag

7. Sprinkled throughout the body copy

The most important place to include your keyword is your SEO title, which is the blue text that shows up on the search engine results page. You want to include a keyword, but also write a title that people actually want to click on! 

I like to use CoSchedule’s Headline Studio to double check my post headlines (and email subject lines) to make sure they’re the right length, follow a great format (lists and questions do well for SEO titles), and include powerful word choices that make people more likely to click. 

 If you can’t immediately convince people who see your site on Google to click on it, it doesn’t matter how good your content is! You have to make an immediate impression. And your SEO Title will do just that.

Questions to Ask Before You Write a Single Word

Now, before you go writing a few pages and invest hours into your next blog post (or whatever content you plan to create) to promote your stellar social enterprise or nonprofit, ask yourself these four questions to get clear about how that content can get found on Google and turn your readers into customers or donors:  

1. Why does my audience need to know this?

   If you can’t identify why you’re writing the post: don’t write it. BUT. If you can pinpoint the problem that you’re solving or advice you’re giving your reader by writing a post? By all means, continue.

2. How is this different from existing content on this topic?

   You’re probably not the first person to write about whatever is on your mind. But you do have a unique point of view to share with your audience. Take a look around at what’s being written by other people in your industry. Think of a new approach to what’s already been said. Showcase what makes you different.

3. How can it help me when someone finds this?

   Remember, everything on your website should help lead the reader to becoming a customer or donor. What’s the end product, service, or mission that your audience needs or should know about? 

4. What do I want the reader to do after reading?

   What’s the goal of this post? What will be the Call to Action (CTA) for the reader to thank you for generously sharing your awesomeness? Should they make a donation, buy a product, subscribe to your newsletter, or attend your event? Make sure everything you write is leading to that CTA.

Going the Extra Mile: A Quick SEO Blog Checklist

Now that you know what people are searching for and you’ve got those keywords selected and prioritized, it’s time to get writing! To make sure you really have all your ducks in a row and to ensure your blog is in the best position to get noticed, follow the below steps before publishing anything. 

• Choose your topic

• Research keywords (remember: specific, relevant, uncommon)

• Draft your title (Include your keyword and keep it intriguing!) 

• Write the thing!

  • Break up your ideas with subheadings

  • Work in your keyword and related words naturally (ideally every ~250 words)

• Add images (you should have at least one as the featured image)

  • Name the file with your keyword

  • Add an alt tag on each

• Add internal links to other resources on your site

• Add external links to relevant places around the internet

• Prep the listing

  • Make sure the title is 30-65 characters

  • Update the URL/Slug (include keyword here!)

  • Write the meta description (155 characters)

• If you have Wordpress, double check your Yoast traffic lights.

Get the full comprehensive SEO checklist here.

Need some hands-on support with SEO for your social enterprise or nonprofit? 

If you don’t want to DIY your SEO, come check out my Attract & Activate membership, where we help small businesses and cause-focused organizations to reach and convert their ideal customers and donors through the power of SEO.

(KP note: I can attest first-hand as to what a patient and fun teacher is! There is a strong learning curve for a lot of us when it comes to SEO, but Meg will do everything in her power to make sure you can understand and implement her ideas. Plus, after those leads start coming in, you’ll be glad you took the time to learn a new skill!)

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Meg Casebolt is the owner and founder of Love At First Search and has been helping online business owners create beautiful, search-friendly websites and strategic content for the past eight years. 

Before launching Love At First Search, Meg spent nine years in the nonprofit sector, working in the development teams at Big Brothers Big Sisters and Partners In Health, while earning her Masters in Community Economic Development.

She’s your no-B.S. bestie who makes it super easy for your dream customers to find—and adore!—your organization online, resulting in effortless web traffic, consistent customers, soaring profit and donations, and SO much more time (and sanity)!

Website I Facebook I Instagram I LinkedIn I Pinterest I Youtube

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

12 Questions That Inspire Content Creation

You know you should be reaching out to your audience on a regular basis, but you’re just not sure what to say.

It’s a common problem, and one I get asked about a lot. Whether it’s through emails, blog posts, social media, or other formats, coming up with a constant stream of topics can be daunting, especially with everything else on your plate as the leader of a nonprofit or social impact company.

So, where can you find inspiration at any given moment—especially when you’re not feeling it?

Surprisingly, content ideas can come from just about anywhere, if you know where to look.

Let’s talk about 12 questions you can ask yourself the next time you need to create content for your cause.

Creating Content and Content Marketing

Before we get to the questions, let’s quickly discuss content marketing. Part of my job here on this blog is to educate nonprofits and social enterprises about the best ways to get the word out about their mission, and that includes timely marketing tactics.

Content marketing has made a huge splash over the past decade, and it's only gaining ground.

If you aren't familiar with the term, content marketing is defined by the Content Marketing Institute as, "a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience—and, ultimately, to drive profitable customer action. Instead of pitching your products or services, you are providing truly relevant and useful content to your prospects and customers to help them solve their issues."

This is the reason you see more and more organizations of all sizes utilizing social media, blogs, webinars, podcasts, Pinterest, and the like. These mediums for "giving away" free content do not hurt revenue, and only help to spread the word about your organization. They also help build credibility as well as a relationship with fans. If you haven't jumped on the content marketing bandwagon, you'd be wise to not only consider it, but start the implementation process soon.

The Challenge of Creating Content

As previously mentioned, one of the biggest challenges to content marketing is creating a steady stream of, well, content. Some days it can feel like inspiration rains from the heavens, while other days are more drought-like.

So, if you need a springboard, or think your supply is running a little short, below are some questions to get you started.

CLIENT, CUSTOMER, OR BENEFICIARY INSPIRATION

Think about the people who benefit from your mission and work, who donate to you, or who make a purchase from you. There are often common questions and themes that come up over and over again, meaning the rest of your audience would be interested in the subject as well.

1. What questions have they asked?

2. What problem or need are you trying to solve for them?

3. What case studies can you share that others can learn from?

INDUSTRY OR FOCUS AREA INSPIRATION

Your mission matters to your audience for a reason, and you are a leader in their eyes. Consider how you can continue to highlight the fact that you are a subject matter expert.

1. What are the latest trends?

2. What have you learned at recent events or conferences?

3. What are your online and in-person mentors discussing?

PEER INSPIRATION

None of us can know everything, and some of your best ideas may come from those around you. The people both inside and outside of your organization might just be the spark you’re looking for.

1. What relevant conversations are you having?

2. What questions have they asked regarding your expertise?

3. What do you see them doing that could help your customers, beneficiaries, or fans?

POP CULTURE OR CURRENT EVENT INSPIRATION

Everyone loves a pop culture reference, and it can help bring out the fun side or personality of your nonprofit or social enterprise. Alternatively, your cause may be highlighted in the news, making it more timely than ever.

1. What movies or TV shows have sparked ideas or lessons for your organization?

2. What is everyone reading or listening to right now that reminds you of your work?

3. What current event is happening at this moment that makes your mission more relevant than ever?

As you see, inspiration can come from practically anywhere. Pretty soon, you'll start to recognize it in all its forms. And because information changes, your knowledge base expands, and perspectives shift, you can come back to these questions again and again.

A reminder: Make sure you have a system handy for writing down ideas when they pop in your head so that you have them ready to go in the future. And a tip for writing—do it when the mood strikes, and write as much as you can, even if it’s just bullets to start. Get ahead, if possible, for when you are low on time or your creativity is more tapped out. You’ll be glad you did!

Where do your content marketing ideas come from? Please share in the comments!

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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

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